This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2000 Jeep Grand Cherokee Laredo that has problems with the front brakes since I bought it. The vehicle has 30,725 miles on it and I have had the brakes replaced 3 times. At around 12,000 miles, the car began to vibrate, shake and pull to the left whenever I decelerated. I brought it back to the dealer and they resurfaced the brake rotors. At 30,000 miles the same things began to ocurr, except that the pulling effect was more pronounced, where I actualy had to turn the wheel to the right as I came to a stop. After reading complaints from fellow Jeep owners (model year 1999-2004) who have had the same or worse experience, I had aftermarket rotors put on my vehicle by a non-Jeep mechanic. I believe that the manufacturer is using oem rotors that are made out of inferior materials. In addition, I am reasonably sure that a class action suit has already been brought against Jeep by the mason law firm regarding this exact problem.
- Staten Island, NY, USA
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- Staten Island, NY, USA