This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the rear frame was rusted and caused the frame to separate on the rear passenger side. The failure caused the vehicle to be pulled into the left lane while driving 55 mph. The vehicle was taken to a local mechanic who advised that the vehicle was not safe to drive due to the extensive corrosion of the frame. The vehicle was not repaired. The failure and the current mileage was 160,000. Updated 02/27/12
2000 Jeep Grand Cherokee - heater core leakage led us to take up carpet - both driver's side and passenger side holes in the frame which hold the seats down to the body, were rusted through. Cause - water trap (design flaw) in design of the unibody, and no undercoating to help prevent such occurrence. Frame metal is approx. 1/8th inch thick. Areas affected were cut out and new metal welded in (by private party - not dealer. I do have the pieces which were cut out.) should there have been a collision, the seats would have broken loose from the frame and serious injuries would have occurred. Other comments made on this same vehicle, to include ours, relate how the actual seat frame breaks. Metal found when this occurred is weakened - not re-enforced to prevent breakage.
Consumer stated that the driver seat became loose which it will allowed it to rock back and forward. Dealer was contacted and stated that the frame on the seat had broken and it was replaced.
- Fuquay Varina, NC, USA
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- Maple Park , IL, USA