This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated that while looking into the vehicle engine on two different occasions, the hood came down and struck the contact on the back of the neck. There were no warning sounds prior to the hood falling. The vehicle was taken to a service dealer, who expressed that there have been issues with the hood prop rods on several different model years of the Cherokee. The dealer was able to replace the hood prop rods.
The hydraulics don't hold the hood up in the open position. Hood came down on the consumer, but they were able to catch it before any injuries were sustained. Dealership serviced the hood, but problem recurred. The consumer stated that the hood still falls down. Hydraulic arms do not hold and three is no safety arm substitute.
2003 Jeep Grand Cherokee. Hood gas shocks that hood the hood up have failed and the hood will not stay in the up position. This is very dangerous, the first time this happens you are not expecting the hood to fall and luckly I got out of the way or would of suffered a severe head impact.
A D V E R T I S E M E N T S
- Manistee, MI, USA