This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Jeep Grand Cherokee. On more than ten occasions, the contact stated that the seat heater on the driver's side would become so hot that the occupant in the seat would be burned. When he turned off the seat heater, it remained activated. He had to turn off the vehicle in order to turn off the heater. He never smelled anything burning. The vehicle has not been taken to the dealer and the manufacturer has not been notified. The current mileage was 121,230 and failure mileage was approximately 117,000.
My ventilation system is in the process of failing. I have a loud creating sound coming from underside my dash. When I turn on the system, it doesn't always heat/cool the way it is supposed to. Sometimes the heat comes on, sometimes the cool comes on when the other is chosen. Sometimes if it's supposed to be on the floor its on the defroster. Also, the drivers side seat heater acts up but mostly it doesn't work.
- Kent, WA, USA
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- Oakdale, MN, USA