This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers seat mounts broke and the seat bracket is cracked. Also the back reclining will not adjust. I have to push it forward manually while pushing electronic button at the same time. I have to keep wood behind seat to support it, but it still rocks side to side. Every time I drive I risk falling back it's scary but too expensive to fix and even with the$1500 price tag there's waiting lists for parts. This is a real safety issue, I have read over 1000 complaints on the same issue just today.
2000 Jeep Grand Cherokee Laredo - driver's side seat has broken in 4 places...2 bolts in front have worn through the track and 2 rear brackets have simply snapped. The seat is now completely loose. The incident appears to have happened over time without my knowledge, but I recently felt a snap and my entire seat was displaced...while driving in traffic on a state highway. This is poor engineering, poor craftsmanship, and entirely unsafe.
Owned this Jeep since I purchased it new back in 2000. A few months ago while I was driving, I leaned my body towards the drives side mirror to look at it closely and suddenly the rail on my seat snapped! my initial reaction was to catch my fall but unfortunately the only thing I was hanging onto was my steering wheel. Bad mistake, but it was more of a sudden reaction than an educated decision. I swerved with my foot on the brake not knowing what had happened. Thankfully, it occurred at night and nobody was using any of the lanes next to me on the 4 lane highway. After I pulled over to inspect what had occurred, I was shocked to see I had snapped the seat rail completely! weighing in at 170lbs, I don't consider myself to be overweight either. After looking around for a new seat rail, I discovered that there are many complaints with the same year vehicle. Defiantly should be a recall with the amount of the same, dangerous problem...
While driving down I-94 in detroit area, the driver seat on my 2000 Jeep Grand Cherokee broke off from the seat track in 3 places (both rear brackets and the front left bracket. This incident caused a slight surprise and jolt during driving at 70 mph.
2000 Jeep Grand Cherokee; driver seat frame has multiple cracks developed over the years. I weigh 245lb. Internet search shows this to be a common problem with Jeep Cherokee. Seems like a defect to me. May be it will completely far apart while I'm driving, who knows.
My 2000 Jeep Grand Cherokee front driver seat track has broke and been repaired and broke 3 times now in a year. It started out as little wobble like bolt loose, which is what I thought it was. My mechanic pulled the seat out and found the crack and broken metal. Took it to and certified welder and had it welded. He told my the metal was cheap and that he has welded 3 others with the same issue. The last time he welded it for me he added some metal which lasted 6 months before breaking in another spot. Now I just have the back wedged up with block of wood and have no adjustment in my seat anymore. Talked to dealer after first break and was told they new of some problem but wasn't covered under warranties or no recalls. New replacement track are expensive and made the same as original, which has been known to break too. Sounds like alot of people are having these issues from what I have found on-line. Please recall this issue for everyone safety, and before someone gets killed.
Seats busting off in Jeep Grand Cherokee both sides was riding in a 2000 Grand Cherokee the drivers seat busted tipped back during acceleration from stop.
Front driver seat snapped all of a sudden and made squeaking noises and is like sitting in a rocking chair. Went to see if just a screw was loose or had fallen out but the entire metal frame had snapped. It could be very dangerous and im lucky I was not driving in traffic when this occurred.
The drivers side seat on my 2000 Grand Cherokee broke. The metal or design is faulty. At first I thought this was a unique problem, but the more I researched online, I found discussion forums with thousands of people with the same problem. I am now scared to drive this vehicle because other owners of 2000 Grand Cherokee have said that their seats have fully broken off while driving and have ended up in the back seat almost causing a fatal accident. My seat is only partially broken right now, it was already welded once. Please look into this matter before someone seriously gets hurt.
Driver seat frame continues to break causing severely hazardous driver positioning and an unsafe connection to the body of the vehicle in the case of an accident.
This is a complaint regarding my 2000 Jeep Grand Cherokee limited. My husband noticed a wobble in the front drivers seat and within 2 days (before he could take it in) the seat became unattached just as he was driving up a steep and curvy hill. He is around 270 pounds, well below the 400 pound limit. Luckily he was going very slow as it is a steep hill through the neighborhood. He landed in the lap of my 6-year old daughter, crushing her legs against her booster seat, which cause extensive bruising. While she was not seriously or permanently hurt - this could have been much worse or fatal if it happened under different circumstances. I have spoken with the dealer and they said it has not been recalled. I then looked online and was astounded by the number of other people who have had similar problems. This needs to be addressed with Chrysler before more people get injured or fatalities occur.
I own a 2000 Jeep Grand Cherokee Laredo and purchased it used 4 years ago. A year ago my driver's side seat began squeaking and slowly rocking back and forth. One day as I was driving 70mph on the highway, the seat simply snapped, sending me reclining into the backseat area. Luckily I was unharmed and no accident occurred. After reviewing the structure under the seat, I discovered that the metal frame had simply cracked. At $1000 to repair as quoted by a dealer, I simply cannot afford to do so and I have constructed a homemade device of 2X4's that has sufficed for the time being. However, the seat continues to rock side to side and when I go around corners I have to lean heavily against the driver's side door. Simply put, the seat is a danger to the driver of Jeep and every car on the roads around them. I love my Jeep but if I had been injured or killed, they would have been completely culpable due to their failed product.
A D V E R T I S E M E N T S
- Forest Grove, OR, USA