This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The bracket of my seat frame that hold on my seat of my Grand Cherokee Laredo 2000 broke, all three of them are broken, I felt something off with the seat but never saw anything, and today the seat got out of place completely almost causing me to get into an accident, I check on the internet and there's a lot of people with the same exact problem. This is a safety concern!!
A few months ago I noticed the drivers seat of my 2000 Grand Cherokee began to make popping noises when I would turn corners or accelerate. Just the other day when I accelerated from a stop, there was a loud pop and my drivers seat turned into a rocking chair. It tipped all the way back to the back seat nearly causing me to loose control and crash into the car in front of me. I took my Jeep into the dealership and they quoted me a price of more than a thousand dollars to replace the seat bracket. I then did some research on the internet and found that there are hundreds of others that have the same problem. There is definitely a safety problem and why is there not a recall" does it take people being killed to get something done" I can not afford to put over a thousand dollars into my Jeep at this time and others have had the seats welded but the welds do not hold.
I have a 2000 Jeep Grand Cherokee which I've had for about 7 years now. About 6 months ago, the bracket on my drivers side front seat broke. I replaced it and about two months later the metal seat frame on the same side broke and I'm in the process of looking for replacement. Apparently from what I've gathered online through numerous website, this is a very common problem with the Jeep. Poor quality...very unsafe.
The driver's side front seat has a rail on the top left side where the bolt will break through the rail causing the driver to loose control of the vehicle, injure themselves and others in and out of the vehicle. I have only experienced the squeaky sounds that happen just before the break. I did a search for complaints on several websites and found at least 1500 complaints on the this subject, per website. Why are we waiting for a death or injury for the dealer to fix this problem?? this problem has the potential to do so!! from the investigating I have done no one could have caused the problem but the manufacturer itself. The solution to this problem is to replace the defective rail. I will not do this at my own cost. I would encourage others to complain here and Chrysler corporate.
I think it is ridiculous that a drivers seat can completely break from everyday use. My seat ( and hundreds, maybe thousands of others that I've seen on-line) just decided to break one day. Welds - welds- I'm a welder and I do not understand how a car - 2000 Jeep Grand Cherokee - can be put on the market and a total failure of a drivers seat can occur. It is just inexcusable and I cant believe there was never a recall for this. I wonder how many people have been killed from this defect. I'm sure there have been many and many others severely injured because of this horrible failure. I seriously don't know of any other vehicle that this happens to. I've owned many cars and have many friends and relatives who have owned cars and not one has ever had a seat where the welds completely snapped off - just broke at all the welds - like the 2000 Grand Cherokee. You want proof ? go online and google search this topic and you will see hundreds of similar complaints. I was not able to re-weld this seat because the damage was so severe. I had to replace the entire seat new.... because no junk yards or online services ( E-bay ) have any used ones available because the problem is so widespread. This is a very serious and potentially dangerous- very dangerous defect and I feel there should be a recall on this particular vehicle. I really can't believe there hasn't been one. I'm sure if you stress - tested this vehicle you would have found the defect in the first place. I'm only 185 pounds so my weight could not have caused complete breakage. I just got in the vehicle one day and the whole seat just snapped right off the frame ! how was this not discovered by Jeep during testing ? I believe it was and was just overlooked because it was already in production and would have been to costly. Bottom line is this is a very dangerous vehicle because of this seat defect thank you
2000 Jeep Grand Cherokee: While making a left hand turn, the left front driver's side seat rail detached from the floor rail. The steel was weak and the bolt holding it down appears to have "ripped" right through the steel rail. Now the front left corner of the seat moves up and down about six inches. This is, hopefully, a one-time failure, but very dangerous. I haven't found a replacement yet. Thousands of people have complained about this problem. There should be a recall.
2000 Jeep Grand Cherokee broken drivers seat. Frame for seat has failed in three places. I am 5'10" at 180 lbs and of average build. I am the second owner and have owned the Jeep since 2004. I have taken good care of this Jeep and provided regular maintenance since I purchased it. The seat frame connecting to the floor failed causing the seat to become unstable. I repaired the bracket with welding. A second failure occurred between the frame weld to the upright seat support causing the seat to recline uncontrollably. This failure occurred during operation and nearly caused an accident. The should be recalled and fixed before someone is seriously injured.
The weld on my set in my 2000 Grand Cherokee broke loose while driving. All welds are currently broken except for one. Seat has not been replaced because replacement parts are hard to find.
2000 Jeep Grand Cherokee Laredo. Front driver's seat started to wobble/rock and then broke. A welder friend tried to braze it back together, held for 2 days broke again. Off to junkyard to find whole new seat. Looking online this is a wide-spread problem. An obvious defect and should be recalled. Dealership wants $800-1000 to fix.
2000 Jeep Grand Cherokee driver seat just normal driving the seat broke causes extreme back pain. Breaks constantly in 4 different areas first break was a bracket. Have welded the parts multiple times.
2000 Jeep Grand Cherokee - heater core leakage led us to take up carpet - both driver's side and passenger side holes in the frame which hold the seats down to the body, were rusted through. Cause - water trap (design flaw) in design of the unibody, and no undercoating to help prevent such occurrence. Frame metal is approx. 1/8th inch thick. Areas affected were cut out and new metal welded in (by private party - not dealer. I do have the pieces which were cut out.) should there have been a collision, the seats would have broken loose from the frame and serious injuries would have occurred. Other comments made on this same vehicle, to include ours, relate how the actual seat frame breaks. Metal found when this occurred is weakened - not re-enforced to prevent breakage.
I own a 2000 Grand Cherokee Laredo. The drivers side seat is broken and wobbling. I had it welded by a mechanic about a year ago and now it is completely broken off the frame and I am unable to drive it due to the extreme lack of safety. I saw many, many complaints exactly the same for this car online. When is Chrysler going to be held accountable for this?
While braking to avoid a collision with another vehicle the mounting brackets on my driver seat broke, sending me forward into the steering wheel. At this time that problem has not been fixed although I have an appointment to have the seat looked at. The seat mountings and supports are visibly cracked in two places and the entire seat rocks back and forth.
A D V E R T I S E M E N T S
- Newtown Square, PA, USA