I purchased a 2000 Jeep Grand Cherokee Laredo in August 2000. Yesterday, my transmission failed and would jerk when shifted into reverse. Today, I contacted the dealership and was basically told "too bad, " because my warranty was expired. I asked to speak to the gentleman that sold me the Jeep, was placed on hold for several minutes and then transferred to someone else's voice mail. My Jeep is 3 years old and has 60,000 miles on it (transmission failure!!!--I've had vehicles for 10 years with no transmission problems and three times as many miles). The business manager stated that she had seen vehicles with 3,000 miles on them fail (better watch out). The estimated cost to fix the transmission $1650. I purchased this vehicle new for reliable transportation and have had problems ever since. I have also had problems with the brakes and had to get the front rotors replaced as they were warped. My back windshield wiper hesitates before starting. It is sometimes hard to start and that has been happening since shortly after purchase. Staff at the dealerships are rude and unresponsive when notified of problems. Staff at the dealership informed me that repairs on my Jeep for a wiring problem would take 3 days, and they ordered the wrong parts and kept my Jeep for over 2 weeks (and then I had to take it back the next day due to wiring problems). I also hope Chrysler is aware that they have just lost a loyal Jeep owner/fan. I will never purchase another Jeep and will certainly not recommend it to anyone. I can't wait to get rid of this piece of crap.

- Hewitt, TX, USA