This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Somehow a wheel popped off of my 1999 Jeep Grand Cherokee that I bought used from a certified Jeep dealer a year and a half ago (2002). I am unsure how this happened, but all 5 lug nuts broke off, causing the wheel to completely pop off. Luckily, I wasn't driving more than 10 mph when this happened. I have never taken my car in to get fixed for anything during the time I owned it. I have taken it in for oil changes and responded to a couple recalls on my car, but that's it. The last mechanic who touched this car was from the Jeep dealership where I bought it. Currently, the car has 37,000 miles on it. As I said before, I am unsure how this happened. I haven't been in an accident, haven't hit the wheels on anything, haven't rotated the tires, etc. This is a major safety concern for all Jeep owners. I'm currently working with the Jeep dealership to figure this out and I plan on contacting the manufacturer asap. I want to sure this doesn't happen to me again and I want to be sure other drivers are not at risk.
- Los Angeles, CA, USA
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- Los Angeles, CA, USA