This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased a Jeep grand cehrokee last October. In December I had to have the rotors replaced within 1,000 miles of the original replacement, the rotors warped again. I replaced the rotors again in March, by July the rotors had once again warped. The brake company who replaced the rotors both times with new factory parts will not award the waranty of the rotors. They said it is a problem with the 1999 Jeep Grand Cherokee and not their products. I am forced to again pay to have the rotors replaced. This is the third time in less then a year. I have never had this problem with another vehicle I have owned. In addition, the car exhibits a "stop and bump" every time the vehicle comes to a stop. I have seen this problem addressed with the drive shafts, but apparently even replacing this part, does not cause the vehicle to stop this behavior. Lastly, the vehicle is hard to shift from second to third gears. I did not expect to have this many problems with a vehicle first of all that costs this much and secondly that is so new. I am extremely dissappointed.
Our 1999 Grand Cherokee has been experiencing a grinding or thumping sound when turning left. This has just started happening in the past 2 months and doesn't happen when turning right. A loud roar on an initial start up has been happening since the vehicle was new. The clutch fan was replaced once but that didn't help. When this loud roar occurs, the vehicle seems like it is running in low gear. After a few blocks the sound goes away.
Vehicle is having many problems with ABS and brakes, on one occasion, front brakes locked up, causing skidding and shaking throughout steering wheel, tsb 879 has been complete, rotors have been found warped several times and have been replaced, brake pads have been replaced, pulsation and vibration are felt due to faulty brakes, however dealer can not remedy problem. Torque converter was replaced, consumer states that a noise is in the transmission after driving a while. Engine surges while driving at 55 mph and above.
This vehicle has many/many inherent problems, it has an enging problem that causes the engine to stop running. We are told that they dont know what the problem is but would like to put co Pilot in the car to log a code when the problem occurs, however we have been told that they have had this problem on other cars and have not been able to have the co Pilot log in any error codes. So they bought the car back from the owners. It would take quite some time for us to list all of the inherent problems that all these new Jeep have 1999 0R 2000 models. If you could go to the site on the net and type in 4X44U you will be astounded at all the frustrated folks nation wide. The car also has many drivetrain problems to many to list, it is overwhelming. Please help us, we worked hard for that $380 dollars we gave to Chrysler and they are just putting it back on us, the customer's. thank you very much. Ken and barb davis.
Transmission bangs into reverse wieh placed in reverse gear..dealer has no answer for this problem..dealer states they have contacted thie manufacture and have not received a answer...
- Norristown, PA, USA
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Idle goes up and down at stop. Idle goes up and Jeep will gain speed without foot on gas. Idle goes up and Jeep will gain speed in reverse. Idle "burps" at stop and Jeep jumps like it was hit from behind. Rear end whines while traveling and get louder till 75mph then mostly subsides. Transmission was replaced ( for no reason we could tell) to stop whine. Whine continues in the rear end. Dealer states "normal". steering wheel shakes on extreme left or right turns forward or reverse until transmission was replaced. Dealer stated shaking was normal. Jeep has 2000 miles.
4 wheel drive quadra-drive system exhibits grinding and severe shaking when turning right or left. Has been in to dealer for service 2X since purchase on 1/11/99. Service manager stated he has 3 other cars with same quadra-drive system exhibiting similar problems. Chrusler service bulletin states to replace oil in transfer case with special oil with additive from Chrysler. Did this 1/29/99, had no effect on problem.
A D V E R T I S E M E N T S
- Parker, CO, USA