This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Grand Cherokee Jeep.. limited edition..the shocks freeze up or the fluid is freezing up..it is fine in the summer..but just as soon as it turns cold the shocks freeze. This Jeep is kept in a garage..not outside..it sounds horrible when you drive it. It starts as soon as it turns the least bit cold.
Front and rear shock absorbers fail and leak fluids requiring replacment. First incident, front an rear shocks replaced at 36000 miles. At 54,000 miles the same problem happened again. Chrysler admitted on the phone that they had problems with the shocks. Chrysler refuses to replace defective shocks. Ride and handling are affected negatively.
While driving could step on brake pedal and steering wheel will shake. Brake rotors had to be replaced three times already. All shock absorbers need replacement at 23,000 miles.
A D V E R T I S E M E N T S
- Leckie, WV, USA