This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
99 Jeep Grand Cherokee with engine problems customer states that the RPM's would immediately go up to the 200 or sometimes higher as soon as he starts up the car and also accelerate when the brakes are applied* the consumer stated various parts were replaced, however the problem returned. The consumers wife was driving, when all of a sudden the vehicle started to accelerate on its own, she applied the brakes as hard as she could, however the vehicle continued to proceed in a forward motion. The only solution was to place the vehicle into park. After placing the vehicle in park, the consumers wife placed it in drive again and immediately it started to accelerate uncontrollably. Applying the brakes with full force did not solve the problem. When aaa arrived and started the vehicle, nothing happened. The sudden acceleration happened again while the consumers daughter was driving. During one of the sudden acceleration incidents, the consumers wife was injured. The right front wheel speed sensor was replaced. The coolant radiator fan relay and water pump were replaced. The air bag light was on, the transmission seal was leaking. The fuel pump was replaced. The right and left hub bearing were replaced.
Consumer's vehicle was at a stop sign when it was rear ended. Consumer's vehicle hit the vehicle in front. Upon impact, bags did not deploy. According to his physician, if the air bags did not deploy, the consumer would have gotten a fractured spine. There was police report. Consumer has soft tissue injuries and his son was going to be taken for X-rays today.
Consumer has a Jeep Grand Cherokee, 1999. The air bag light comes on intermittently. He found some recalls on a Dodge truck with similar problems. When he makes a turn or goes over a bump the air bag light comes on. The dealership told him to call dealership to resolve the problem. The manufacturer informed the consumer that there were no recalls or tsb regarding the problem and that it was the consumer's responsibility to have the vehicle repaired. He is concerned that if he is involved in an accident that the air bags will not work.
I own a 1999 Jeep Grand Cherokee. The air bag light and alarm goes off constantly. Jeep dealer reported a break in "clock spring" in steering colum. Says it is a common probelm. Jeep will not fix. Cost is $186. I think this common probelm is a design flaw and causes an unnecessary distraction while driving.
- Newport News, VA, USA
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Consumer states while traveling at 45 mph, consumer swerved to avoid an object in the road ans lost control of the vehicle, vehicle rolled, and none of the airbags deployed.
The air bag warning light & chime went on for no apparent reason. The dealer first replaced the "air bag" computer and, on a second repair visit a "clock spring" and charged me a total of $600 for these repairs. I don't feel I should have to pay for repairs for this safety item. Failure of the air bag computer could result in the failure of the air bags to deploy in a front crash.
The vehicle exhibits a sag/hesitation following a partial cool down restart, possibly an oxygen sensor problem. While making hard left turns at slow speeds (such as a U-turn), the airbag warning light illuminates and a audible chime is activated. The right side brake light assembly is burnt (internally) due to some kind of electrical overheating. The vehicle shifts hard, misses shifts, shifts repeatedly at constant speed and on a level grade. The rear differantial "bumps" very hard within 3-20 seconds of coming to a complete stop. An immovable "fog" has developed on the lenses of the composite headlight assemblies.
A D V E R T I S E M E N T S
- Arden, NC, USA