This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel tank is held in place by a skid plate (a.K.a. brush plate). The skid plate has completely rusted out and the fuel tank is in danger of falling off the vehicle.
Was removing rear hitch so I could repaint it and noticed that my gas tank shield was rotted and gas was leaking above shield so I removed the rotted shield and found leak.it was caused by dirt and road grime getting in above where shield was rotted.thank god I caught it before shield started to fall and spark against road.come to find out that shield is the only thing holding gas tank in vehicle which I believe is totally a hazard for all Grand Cherokee owners from 1999-2004 at least.I went online and found out this was a major defect in all from 1993-2004 and yet no recalls.there have been many fires from this and I believe it should be looked at.mine at present just sits in yard as they want 400 hundred for shield and 400 hundred or more for tank.all junkyards tell me that they are all rotted and so they have none to sell.all junkyards tell me the same so I have no idea what to do yet.I could see this if my Jeep was not road worthy but there is no rust on it and it runs great.
Within the last 6 months my Jeep's engine has shut off" while driving" at various speeds 5 different times but not exceeding 60mph. Four of the six times I was able to shift into neutral and restart the engine, two times I had to wait approximately 5 minutes before it would restart. The incident at 60mph happened on a 4 lane highway and luckily I was close to the shoulder when it shut off and I was able to get it off the road before the steering locked up and no one was hurt. The computer never registers any problem and my mechanic has stated that it could be numerous issues but nothing for sure. To the best of my knowledge Jeep has never issued a warning or recall for this issue. This is extremely dangerous and an accident just waiting to happen.
I had a minor hit in rear..and fuel skid plate got pushed in and almost ruptured gas tank..this happened over a year ago..now the skid plate is starting to rot/rust out and it would cost over $600 to repair..due to the June 2013 recall of this item I think Chrysler should be responsible for this repair..I contacted them and they said I would not be covered because I did not have a hitch attached to my car..this is wrong...what goes here..can anything be done about this..I fear now driving my Jeep because I have no gas tank skid plate left..
- West Chester, PA, USA
Search CarComplaints.com for these popular complaint phrases...
I own a 1999 Jeep Grand Cherokee Laredo and in the past I guess around 6 months it has been parked because noone can figure out what the problem is.the vehicle used to be so dependable and then one day it wouldn't start after I drove it about 15 minutes and shut it off, but I could let it sit for about 20 to 30 minutes and it would start right up.after a few weeks I couldn't drive it anymore because it was stalling more often and I never knew when it was gonna start or not.I had it put on the computer at advance and they mention the number 3 not firing but noone can figure out why my very dependable vehicle all of a sudden was very dangerous.please help me if U can, I am a single mother with no transportation.I have been reading entries by other Jeep owners and I have a little hope since alot of them are having the same problem.
The fuel tank skid frame supporting the fuel tank has rusted through. This part is designed to hold the fuel tank with no other means of support. Once this fails the fuel tank dislodges and has the potential to separate from the vehicle. This vehicle is being investigated by NHTSA and Chrysler has recently stated that the skid frame provides protection for the plastic fuel tank mounted behind the rear axle. It fails prematurely due to its inadequate thickness and water/salt catching design. There is no way to prevent the corrosion and perform maintenance without removing the skid frame/fuel tank. A recall to install a thicker gage metal corrosion resistant skid frames is needed. Many 1999-2004 Grand Cherokee Jeep are vulnerable as their skid frame supporting fuel tank decay. Many reports of people who have the wj Jeep are having this problem per the internet/Jeep forums...updated 02/14/17
Auto had 40000+ miles when I bought it from my brother. I had it only a few months when it stalled on the interstate. It would not start until I sat for a little while. I am capable of overcoming auto trouble so I didn't think much about this incident due to the fact that I have been a mechanic for many years now. Then it began to stall in heavy traffic and sometimes would start again and other times after waiting several minutes. I replaced the crank sensor, in-tank fuel pump and filter. It ran okay for a while but began to hard start and stall again about 2 mos. Ago. Then 2 days ago it stalled something like 25 times coming home from the hospital. Since then I have been on the internet reading the blogs about this problem and if everyone that has this issue would email you, your computers would shut down. It is unbelievable that the manufacturer is just replacing the expensive parts at random, taking the money and not fixing the problem. These people, myself included, are begging for a solution to a problem with a very nice automobile made in America by skilled top dollar union labor. It is getting close to scam epidemic. My car is sitting in my garage not fixed because there are about ten different things in the electrical and fuel system that can cause these symptoms. I am a disabled veteran and cannot afford to go down that eliminating process. My doctor doesn't do me that way and I won't allow the manufacturer to do it either.
The contact owns a 1999 Jeep Cherokee. The contact stated that after refueling, a strong odor of fuel was present on the interior and around the exterior of the vehicle. The failure was constant. The same failure occurred on a separate occasion in which the vehicle would not start. The vehicle was not taken to have the failure diagnosed or repaired. The failure mileage was 97,800.
Just finished repairing daughter in laws vehicle. A 1999 Jeep Grand Cherokee. She complained of extreme gas fumes inside her vehicle. With a 1 year old and a 3 year old being transported in vehicle immediate attention was required. This is what I found. The ordinary steel fuel pressure connecter (disconnect) at top of fuel pump was completely rusted through and squirting a stream of gas, via rusted out pinhole, under pressure, all over top of fuel tank and surrounding area. Thank god no ignition resulted, would have been catastrophic. Connecter should have been either stainless steel or at least plastic at such an important location. Plain steel should never be used at such an important location. As there are many many thousands of this year vehicles out there this is a ticking time bomb. Even my vintage 1991 Ford pickup used stainless steel at gas tank fittings. Vehicle is second car and was purchased a few years ago. Body is remarkable rust free for a salty N.Y. S, vehicle. And is in good condition other than dangerous gas tank issue. It is only a question of time before a dangerous fire will occur in someone's vehicle and hopefully no one will die.this issue needs, and must, be addressed. Have attached photo of rusted disconnect and have retained the rusted connector. Hope I did not waste my time with this important information and will expect a timely reply[xxx] P.S. connecter was so severely rusted and frozen to fuel pump outlet it had to slotted with a cutoff wheel to remove- a very hazardous procedure.(can not attach photo on this site) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Fuel sending unit was giving false readings and would vary at any given time. Condition lasted for several thousand miles before complete failure of sending unit. There are no recalls available for the 1999 model, only the 1998.
Since puchase of vehicle there has been a vibration when applying brakes. Took vehicle to dealer, and they replaced rotors. Consumer states that recall 00V136/man recall 879 explains the problems vehicle is experiencing, however consumer has been charged for all repairs. After running vehicle with A/C on for longer than an hour, the A/C stops cooling, A/C was blowing through defroster vents, found miscalibrated atc head. Vehicle would cut off at idle. Right rear window inoperable. Crank sensor was replaced.
A D V E R T I S E M E N T S
- Rockford, IL, USA