This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
I have a leak in my gas tank. I stopped at a gas station to put gas in it and noticed a leak coming from my gas tank before I started filling it. It was dripping off gas tank cover....
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that the fuel pump failed and the vehicle failed to start. The contact replaced the battery, but it was not the cause of the failure. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump ground wires may be defective, which could have prevented the vehicle from starting. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 125,000.
I was driving my kids to school and heard a strange scraping sound, when I got home I looked under the car and the gas tank was literally falling off the car. The skidplate/support was rotted away and only the back portion of it was holding the gas tank up. Could have been a major problem if I didn't notice the scraping sound and check before I drove it anymore.
The contact owns a 1999 Jeep Grand Cherokee. The contact observed fuel leaking from the vehicle while parked. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 242,922.
- Columbus, OH, USA
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I was driving and a steel plate fell off from the center of the skid plate that protects my fuel tank 2 days later I recived a recall about putting a hitch on to protect my fuel tank I can see my tank is exposed a hitch well not fix this problem I need a skid plate to protect my fuel tank not a hitch should I retain a lawer
Vehicle randomly stalls and dies at low to moderate speeds. Engine will shudder briefly and shutoff. Stalling will occur when stopped or speeds ranging from 1 to 40 mph. When vehicle stalls, electrical system will reset and power steering fails. Restart is sometimes achievable immediately, but more often takes a minimum of 30 seconds and up to several minutes. Issue seems unaffected by outside temperature or other environmental factors. Engine failure often occurs within the first 15 minutes of driving, but has occurred at greater time intervals. Spark plugs, spark plug wires, ignition rotor, and upstream oxygen sensor have been replaced, but problem persists. This has caused near accidents on multiple occasions. This issue is persistent and ongoing.
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that while driving at 25 mph, the contact heard a noise coming from the rear passenger side of the vehicle. Upon further inspection, the contact noticed that the skid plate fractured from the vehicle. The vehicle was taken to an independent mechanic. The mechanic diagnosed that the skid place and the straps that hold the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that there was a strong smell of fuel near the rear of the vehicle. The failure progressed without warning. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 06E011000 (fuel system, gasoline) and 02V104000 (fuel system, gasoline). The manufacturer was notified. The failure mileage was not available.
Went to back car out of the garage, when the car was put in reverse, it immediately accelerated on its own and shot back approximately 60 yards, hit our basketball pole and damaged the driver door and rt. Front quarter panel. Unable to stop it with foot on brake!!!!
First incident rough idling, second incident trying to quit on my way out of town, third incident on my way to work. Had oxygen sensor replaced 2 or 3 times and that has still not fixed the problem ! come to a stop at a red light and the car feels like it's sputtering to quit, !
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the remedy part was unavailable to perform the repair. The dealer was unable to provide a date for when the part would become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Fuel/propulsion: The vehicle will run after starting for 5-8 minutes then the RPM's drop to 300 and acts like its going to stall; then.the car begins bucking, jerking, and revving up. There are loud clunks from the engine compartments. I have replaced the cam & crankshaft sensors, throttle position sensor and no change yet. Next I am going to replace the fuel pump, filter, the fuel line between them. Air bags: The airbag light goes on and off. The only fix I have read about is the clock spring...talk about money pit!! brakes: Yes. Front brakes have locked up and caused issues. Discs and calipers have been replaced. Also, driver's side break light is not functional. The tail lights work, but once the brake is depressed, the right and top lights work, but the driver's light is off. And just for fun...I've had to replace both side mirrors due to internal springs failing as well as both front window regulators and motors. When I went to autozone to get parts, they correct window regulator was under the 2000 model year; 1999 did not fit. We are gonna get rid of this Jeep...Chrysler needs a lesson in taking responsibility. We'll buy a Toyota.
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that the fuel tank shield and bracket failed due to defective material. The vehicle was not repaired. The manufacturer was made aware of the recall. The failure mileage was 178,000 and the current mileage was 179,000.
The gas tank skid plate has rusted out from under the gas tank, which appears to be an ongoing issue with these vehicles. Is there a recall or other investigation?
A D V E R T I S E M E N T S
- Sunbury, OH, USA