This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Jeep Grand Cherokee. While driving approximately 70 mph, the check engine light illuminated on the instrument control panel. The contact took his vehicle to the dealer and they stated that the catalytic converter and motor needed to be replaced. The manufacturer was notified. The current and failure mileages were 68,000.
Vehicle caught on fire while parked in the parking lot. The local fire department arrived to extinguish the fire. The fire caused damage to two other vehicle parked next to consumer's vehicle. Insurance investigator believed the source of the fire started from the catalytic converter. The manufacturer was notified.
A D V E R T I S E M E N T S
- Truman, AR, USA