This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1999 Jeep Grand Cherokee limited w/42,000 miles. Yes. Not a typo. 42,000, orignal owner & "scared to death" to drive this SUV. I have alot of the already problems, that have been reported. Had to pay many, w/my own cash. This SUV schould have came in 1 color "lemon yellow". it is an accident watng to happen. The recent problem is now I have no A/C-heat or defroster. Ths is due, to failure of the automatic temp control to work. I T started 1st by intermittently working, till now not working at all, this is just 1 more, to the list, of many other problems. I don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. I can't undestand how a company can get away w/this. This new problem can cost up to $2000, if it is, like previous reported problems, happens to be the "blend doors". as a handicapped driver I drive less than 4,000 miles a year. This is the only auto I drive, thus the many, many probs have yet to raise thier head. I have read almost all complaints(too many to read) this SUV schould be a "total recall, I have never heard more complaints & problems, in my life, for any automobile. This SUV schould be studied & reseached, on "how not to build an automobile. Just read the many complaints here & on the internet. We are not making this stuff up. I don't know how they stayed in business as long as they did. We, the taxpayers, bailed them out. Who is bailing out all the owners, of this "death-trap"" if that is not absurd enuff, many problems could have been repaired, by Jeep & still can. What is the purpose, of nhsta, if not to intervene? you have all the complaints. Hundreds of them. You have them posted, yet, we taxpayers/owners safety, has been at risk ever since this SUV was driven out of the showroom. How did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? I am so frustrated. Is braking problems not a safety issue" please, help us!
In April of 2002 I purchased a used 1999 Jeep Grand Cherokee from a local dealer because it had only 14000 miles on it. I have had to replace the brake rotors and pads due to vibration 2 times. At 46000 miles I put new tires on this to quiet a noise problem. Now at 65000 miles the noise is extreme coming from drive train. I was told today there is a defect in the ring/pinion gear assemblies used on the 99/00 model year Jeep. But there has yet to be a recall regarding this condition. I am very disappointed in the durability of the product, as it should have lasted far longer than 65000 miles, especially for the amount paid for it! hopefully Chrysler will take responsibility for poor engineering and design quality. But I doubt it. The roaring and howling noise is so loud that you can not hear others talking at road speed, and I am greatly concerned about the safety of the vehicle, but due to the great cost of it, I cannot trade it or afford to repair it because I am on disability!!!!!!!!!!
4 wheel drive failure on snowy incline vehicle came out of 4 wheel low, lost control of vehicle and vehicle slid backwards at least 75 to 100 ft. Into an embankment. Prior to this failure, I was coming up snowy driveway the night before and had vehicle in 4 wheel low and vehicle would not make it up hill and slid backwards on me, at that time I thought it was due to my driving however the next day it occurred again and realized that vehicle had kicked out of 4 wheel drive and only rear wheels working. Premature wearing of front brake pads and rotors causing vehicle to vibrate, shimmy and squeal when appling brakes.
Vehicle would vibrate severely when applying brakes at 35-40 mph, and more severely at higher speeds. Vehicle has been to the dealer on eleven occasions, and the problem has reoccurring. The engine makes noise. There was a clunk noise from drive line to reverse. The vehicle would not hold in park. Consumer stated that both inner and outer tie rod failed and were replaced. While driving at 85 mph the vehicle makes a growling noise. Transmission makes clunking noise when putting in gear. The steering wheel vibrates while going over pumps due to front brake rotors failure, also the steering shock was replaced.
- Dearborn, MI, USA
Search CarComplaints.com for these popular complaint phrases...
When shifting vehicle in reverse it makes a loud noise and vehicle jerks. Dealership replaced tranfer case twice, and rebuiltd the driveshaft. The vehicle would not start due to fuel pump failure. Driver side wiper blade was worn out. Rear differntial was worn, also the rotors were replaced, the fule injection was serviced cleaned the throttle body, power steering fluid was serviced, tires were rotated, pinion bearings, front axles seals replaced.
A D V E R T I S E M E N T S
- Farmingville, NY, USA