This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
What a lemon! we are averaging $2000/year in repairs. Power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. Whoever designed/built/sold this vehicle doesn't have much pride in their workmanship.
Vehicle has several jerks when decelerating and accelerating. Brake rotors(4) had to be replaced. Brake pads also had to be replaced. U-joint replaced. Ring gear and pinion problems. Transmission jerking. Sunroof vibrations when sunroof is open. Overall a nightmare of a vehicle purchase.
Consumer heard a grinding noise while driving vehicle. Dealer determined rear differential had to be replaced. When leaving dealership after repair was done, consumer heard the same grinding noise. On 30 Jan, 2001 front differential was replaced.
- Bristol, VA, USA
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Front differentials and the rear differentials and propellar shaft had to be replaced, now experiencing lots of stalling and engine would die whenever coming to a stop, sometime it seems to lunge forward and just die, installed new transmission
The seal-axle drive shaft, gear kit center differential, gear kit ring and pinion, bearing-drive pinion, shim-drive pinion bearing, seal-drive pinion, and shim-differential bearing were all replaced.
The seal-axle drive shaft, gear kit center differential, gear kit ring and pinion, bearing-drive pinion, shim-drive pinion bearing, seal-drive pinion, and shim-differential bearing were all replaced.
Seal on rear differential was leaking, had to be replaced. Front bearings were replaced. Front wheel hubs were replaced, consumer states basically, the front and rear axles were replaced.
My 1999 Jeep Grand Cherokee Laredo had a new differential install edat 15,000 miles; two new front rotors at 36,000 and should have been done way before this; back brake drum cracked at 36,000 miles; front rotors redone again at 42000 miles; and now the motor at 52,000 miles. We had not indication (noise, etc) of the motor going, I was traveling aroung 5-10 miles per hour turning into our road and it felt like something heavy dropped out of the vehicle, it sounded like metal going through a fan. A piece of the block fell out onto the road and the people at the local dealer said they had never seen any thing like it before. It was like a bomb went off inside the motor. My question -- should chyrsler be responsible for this motor, it will be in the range of $6,000. Thank you.
Total of 4 total brake(rotor/pad) repairs needed alomg with: Rear diff, oil seals, calipers, steering stabilizers, brake lines. All mileage is highway with little brakage.
I have taken my Jeep Cherokee numerous times to have an engine knock...a whining noise and a banging noise checked out. Everyone except the service people can hear these noises. I was told by a mechanic that used to work for Chrysler that they know there is a problem with the engine and the transmission and that they are not acknowledging it. I watched the today show on August 4th and heard about the problems that exist with the transmission on the Jeep Cherokee and became concerned. I have repeatedly voiced these concerns to the service department and also spoke to a Chrysler rep directly in a 3 way conversation. I was told that they would have my complaint on file. The whining and banging noise has now turned into a grinding noise that I am afraid is effecting the power train to the point that it will fail. The service dept. Has replaced (unnecessarily) the shocks, the battery, and the drive shaft, saying that this will remedy the problem. It has not>
Vehicle experienced major pulsation when braking, the brake and disc rotors were warped, dealer replaced those and a a pad kit, shoe kit parking brake, shoe kit rear disc brake, seal axle drive shaft, and brake shoe and lining assembly, about 6000 mile later, problem returned, brake pads and rotors were replaced along with the shoe kit front disc brake. Gear kit center differential, gear kit ring and pinion, bearing -drive pinion, shimdrive pinion, seal drive pinion, and shim differential pinion were replaced. About 12000 miles later, vehicle is experiencing brake pulsation again, dealership is stating the vehicle has rotor runnout front and rear, this will be the fourth set of brakes on this vehicle, consumer states this is a safety hazard that continues to occur.
We have had the rotors "shaved" at 12,000 miles, supposedly replaced at 22,000 miles and started having problems again at 31000 miles car vibrates violently, driver seat belt keeps jamming, the differential had to be replaced and the fuel pump had to be replaced
Rear differential rebuilt twice, thus far. Dealer indicated common problem on this vehicle. Am in process of tradining vehicle in, as I don't want to experience this problem again. Having to pay $5,000 for negative equity, but worth every penny. Manufacturer should seriously consider recall of vehicle.
A D V E R T I S E M E N T S
- Keystone, CO, USA