This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 7/13/2005, my wife returned from work concerned that the brakes on her '99 Jeep Grand Cherokee were not working properly. She said that they were not stopping the vehicle, and that the brake pedal had more travel than normal. She also said that there was a leak from the car onto the driveway. Upon investigation, I determined that there was a hole in the rear brake line at a point where it was mounted onto the frame by a plastic clip. There was corrosion in the immediate vicinity of the clip, and the brake fluid was escaping through a hole in the corroded area. I have scheduled the vehicle for repair or replacement of the defective brake line. I notified the DaimlerChrysler customer service department via email, and was informed that they would not repair nor replace the defective part without charge. The DaimlerChrysler complaint reference number is 13791846.
Vehicle is a 1999 Jeep Grand Cherokee with 61900 miles. One brake line failed as a result of corrosion at two points where it is clipped to the car's frame. Brake pedal became soft and went almost to the floor. It would not pump up. Vehicle was taken to a Firestone repair shop where the failed brake line was discovered. The line was replaced. I have the old line. This is a light use vehicle and if I had this failure, there are probably many others.
Total of 4 total brake(rotor/pad) repairs needed alomg with: Rear diff, oil seals, calipers, steering stabilizers, brake lines. All mileage is highway with little brakage.
A D V E R T I S E M E N T S
- New London, PA, USA