This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1999 Jeep Grand Cherokee Laredo had a new differential install edat 15,000 miles; two new front rotors at 36,000 and should have been done way before this; back brake drum cracked at 36,000 miles; front rotors redone again at 42000 miles; and now the motor at 52,000 miles. We had not indication (noise, etc) of the motor going, I was traveling aroung 5-10 miles per hour turning into our road and it felt like something heavy dropped out of the vehicle, it sounded like metal going through a fan. A piece of the block fell out onto the road and the people at the local dealer said they had never seen any thing like it before. It was like a bomb went off inside the motor. My question -- should chyrsler be responsible for this motor, it will be in the range of $6,000. Thank you.
In the past year the front rotors have warped three times. The dealership advises me that the will continue to turn the rotors, but will not replace them. I experience the steering wheel shakes and soft braking under hard braking conditions and feel that this could lead to an accident I the future.
Brakes pulsate when applied at high speed, steering wheel shakes when brakes applied. Repeated calls to Jeep consumer relations results in their denial of a problem, other than wear and tear, and that the warrenty will expire and coverage of the brake components ending.
This vehicle exhibited strong brake pulsation when stopping. Manufacturer refused replacement of rotors, and turned rotors while on hubs of vehicle. Pulsation has now returned.
- Owensboro, KY, USA
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- Mars Hill, ME, USA