This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Jeep Grand Cherokee. While driving 45 mph, the vehicle stalled but continued to roll forward. The contact had to shift the gear shifter into the park position to get the vehicle to come to a complete halt. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 186,000.
: the contact stated at 40 mph, the vehicle wobbled and the brakes pulsated while pressure was applied to the pedal. Also, the ABS light illuminated intermittently. The dealer replaced the front rotors, calipers and pads, which corrected the problem for a short time. The vehicle has been to the dealer for this problem several times to have the rotors turned or replaced. The average time between failures is about 6000 miles. In 2004 the contact took the vehicle to another dealer who replaced the rotors. Again, the problem has reoccurred and the dealer determined that both the front and rear rotors needed to be replaced.
: the contact stated while applying the brake pedal there is a squeaking noise and the steering wheel shakes vigorously. The brake pads have been replaced twice in 10,000 miles and need to be replaced again. The dealer can not determine the problem. The vehicle is currently at an independent repair shop for replacement of the pads for a third time.
The brake rotors and pads keep wearing out, and the vehicle makes a chatter noise and vibrates when the brakes are applied. The consumer took the vehicle to the dealership and the brakes were replaced six times. The problem started on August 21, 2000. The replace brakes wore out at six to seven thousand miles. The dealership replaced the front rotors, the pads, the front calipers, installed a technical service bulletin ( tsb) kit, resurfaced the front rotors, rear brakes pads, and rear rotors; each of these have been done multiply times. There have been no accidents as of yet.
Brakes warp and car shakes and shimmies when braking. Dealer has repaired 5 times and repair lasts approximately 2 months. This is an extreme hazard. Chrysler will do nothing. The NHTSA has done nothing in spite of hundreds of complaints on their web site. I am sure there are thousands more that have not been reported on this site. The car is a safety risk. These cars should be recalled and the brakes totally replaced at Chrysler's expense. Why has nothing been done?
- Boise, ID, USA
Search CarComplaints.com for these popular complaint phrases...
Consumer complained about a transfer case problem. When driving at approximately 40 mph there was a loud clanking sound coming from the front undercarriage. Consumer took the vehicle back to the dealer, and was told the vehicle had dusty brake pads, but that was not the issue. Then, consumer was told that the constant velocity joints were leaking. Also, consumer was told that the driveshaft needed to be replaced. Consumer felt that the dealership did not know what the problem was, and perhaps was covering up the real problem. Recall campaign; component: Fuel system, gasoline:fuel injection system:injectors. The consumer stated that the vehicle would not start. The consumer stated that the engine had an extended crank before starting. Fuel pump assembly and pump crank repair kit installed. The consumer stated that there is a shimmy when the brakes are applied. When sitting at a stop light having the vehicle in gear it vibrates. The left outer cv boot was leaking. The engine light came on. The consumer stated that the transmission slams into gear.
Brakes do not react properly when trying to stop. Rotors and pads were serviced at least three times. Manufacturer examined vehicle, and stated no defects were found.
Had front brakes serviced May 2003 new rotors, pads. August 2004 had to have new calipers, pads and rotors resurfised. Because calipers failed and almost started tire on fire. Told there is a service bulliten ref putting on different calipers.
Brakes pulsate and steering wheel shakes - dealer has repaired 4 times - vehicle only has 25,500 miles. Say manufacturing defect but will no longer repair as there has not been a recall on vehicle. Since there are so many reports of this - why has there not been a recall? there has not been a crash, but with faulty brakes, it can only be a matter of time. How can Jeep get away with this - they know and acknowledge the problem.
Dealer replaced at 11,000 miles the front rotors and pads. At 16,000 miles, the front rotors and pads were replaced. At 35,000 miles the rotors were resurfaced and the pads were replaced. At 45, 000 miles the dealership indicated they needed to replace the calipers, and install a bigger caliper. The warping front rotors caused pulsating brake pedal and an uncontrollable steering wheel.
When driving over 55 mph vehicle vibrated when the brake pedal was pressed. Dealer tried on five different occasions to fix the problem. The calipers/rotors, and pads were replaced, some more than once.
1999 Jeep Cherokee. Warped and continous problems with rotors and calipers. Problem continues shortly after having them fixed repeatedly. The pulsations at high speeds(55mph) are violent.saw the same/similar complaints by many others. Dealer says Chrysler not responsible. How many times can you afford to fix the same problem? something that has no remedy must be a design fault.
While driving, there would be severe vibration in the front end of vehicle. Dealer replaced front and rear brake pads. However, problem still occurring.
Ongoing replacement of rotors and pads. After 108000 miles I have had at least 5 sets, turned rotors at least 2X and now they need it again. Chrysler says I have to pay $500 to fix. Absolutley absurd!!!!!!!!
Brakes pads and rotor failure bought new at 8000 rotors vibrating and pulsating and agian at 12-13000 and again at 22000 and again at 36000 and once again at 45000 dealer did take care of the repairs but at one time they charged me for pads at $102 very high and right know I have 56000 and again rotor vibrating
While driving could step on brake pedal and brakes will start vibrating without prior warning. Also, resulting in extended stopping distance. Where a technician at dealer said that problem was caused by pads that had been replaced on this model.
A D V E R T I S E M E N T S
- Jacksonville, NC, USA