This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective brake calipers resulting in warping of brake rotors. This causes uncontrolled severe vibration in the front end and steering wheel under high speed braking maneuvers. Daimler-Chrysler has identified this manufacturing defect in a technical service bulletin, but refuses to pay for repairs. My extended warranty company refuses liablility since it is a known manufacturing defect that should be covered by the manufacturer.
Defect in rotors/calipers on 1999 Jeep Grand Cherokee Laredo. Braking at 40 miles & above car shimmied.rrotors changed under warranty three times within first 2years. Adams Jeep, West street, annapolis, md would no longer cover under warranty. They denied there was a defect. Chryser rep said it was my driving and washed their hands of me. My neighbor had same problem and he said a friend of his who works for a Jeep dealership in Maryland told him there is a defect but it is not the rotors, it's the calipers that sit on top of the rotors that was warping them. He gave me his paper work and it showed a special "package" chryser had put together to take care of the problem (I can send you the paper work). I faxed to adams Jeep, enclosing my neighbor's paperwork and told them I knew now of the defect. I demanded they fix my car with this pecial "package". they called fifteen minutes later and said "ms gingell, when would you like to come in and we will take care of this for you at no charge!" I have another friend with same car/year who has same trouble and adams Jeep has refused to fix the problem for free. Her daughter also has the same type of Jeep and she is also having the same problem. I went onto the website of www.edmunds.com and there are many people complaining their rotors. I am a year down the road now from supposedly having problem fixed and rotors are again starting to shimmy. I am going to take it back into adams Jeep of annapolis.
When driving at high speeds the vehicle shimmys, also when slowing down. Took vehicle to Jeep and they replaced rotors and calipers. Consumer states problem was still occuring. The dealer is now replacing the bearings.
Since the purchase of the vehicle consumer has experienced problems with the calipers. The vehicle has been in for repairs several times for repairs of this defect. There has been vibrations felt about every 10,000 miles after a repair. Consumer requests reimbursement of monies paid for repairs.
A D V E R T I S E M E N T S
- Virginia Beach, VA, USA