This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1999 Jeep Grand Cherokee limited w/42,000 miles. Yes. Not a typo. 42,000, orignal owner & "scared to death" to drive this SUV. I have alot of the already problems, that have been reported. Had to pay many, w/my own cash. This SUV schould have came in 1 color "lemon yellow". it is an accident watng to happen. The recent problem is now I have no A/C-heat or defroster. Ths is due, to failure of the automatic temp control to work. I T started 1st by intermittently working, till now not working at all, this is just 1 more, to the list, of many other problems. I don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. I can't undestand how a company can get away w/this. This new problem can cost up to $2000, if it is, like previous reported problems, happens to be the "blend doors". as a handicapped driver I drive less than 4,000 miles a year. This is the only auto I drive, thus the many, many probs have yet to raise thier head. I have read almost all complaints(too many to read) this SUV schould be a "total recall, I have never heard more complaints & problems, in my life, for any automobile. This SUV schould be studied & reseached, on "how not to build an automobile. Just read the many complaints here & on the internet. We are not making this stuff up. I don't know how they stayed in business as long as they did. We, the taxpayers, bailed them out. Who is bailing out all the owners, of this "death-trap"" if that is not absurd enuff, many problems could have been repaired, by Jeep & still can. What is the purpose, of nhsta, if not to intervene? you have all the complaints. Hundreds of them. You have them posted, yet, we taxpayers/owners safety, has been at risk ever since this SUV was driven out of the showroom. How did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? I am so frustrated. Is braking problems not a safety issue" please, help us!
Service brake would not release. Brake caused violent vehicle vibration and feedback to steering wheel. Steering wheel vibrated so violently it was difficult to hold. Brakes would not release and allow wheels to spin freely. Mileage dropped off to 7 mpg from 16 mpg or so. Service brake fluid reservoir seemed to be filling back up? brake linings were wearing away and smoking. One rotor which was not scored prior to incident is now badly scored. The pads had plenty of a lining left before the incident and car is now unsafe, accept to drive to the shop to replace rotors and upgrade caliper. Park brake and down shifting have limited stopping capability.
Vehicle would vibrate severely when applying brakes at 35-40 mph, and more severely at higher speeds. Vehicle has been to the dealer on eleven occasions, and the problem has reoccurring. The engine makes noise. There was a clunk noise from drive line to reverse. The vehicle would not hold in park. Consumer stated that both inner and outer tie rod failed and were replaced. While driving at 85 mph the vehicle makes a growling noise. Transmission makes clunking noise when putting in gear. The steering wheel vibrates while going over pumps due to front brake rotors failure, also the steering shock was replaced.
While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. Consumer also stated there is a ticking noise from engine when starting up, steering damper and drag link assembly were loose, transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked, speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative
A D V E R T I S E M E N T S
- Farmingville, NY, USA