This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Between years 3 and 5 replaced both tail light assembly units. Not covered under extended warranty. Problem starting vehicle. Took to dealer at least 5 times. Dealer kept replacing fuel pump and saying it was bad. Problem still occurs. Replaced transmission sensor. Replaced hood hydraulics. Now hearing noise from rear end at any speed. Being told by my mechanical that rear end needs to be replaced.
The pistons holding up the front hood assembly failed and can no longer bear the weight of the hood. No one was injured when the initial failure occured. This presents a major problem when servicing the vehicle as there is no other reliable mechanism to hold up the hood. Placing a stick or other object to hold this open is an accident waiting to happen. Jeep was contacted and would not pay for replaing this faulty component. Other pistons which hold up the rear hatch as well as the pop-up glass also cannot effectively hold up the weight of the conponents they were designed for.
A D V E R T I S E M E N T S
- Apopka, FM, USA