This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Jeep Grand Cherokee. While driving various speeds, the vehicle would completely shut down. There were no lights and no power steering when the vehicle shut off. There were no warning indicators prior to the failure. The failure also occurred several times while driving 75 mph. The contact had to wait 2-3 minutes before the vehicle would restart. She took the vehicle to the dealer a few times and they stated that the crank sensor was the cause of the failure. The dealer removed and replaced all the codes; however, the failure recurred three times afterwards. She returned to the dealer in April of 2008 and was informed they wouldhave to run more tests. The contact then traded in the vehicle for a newer model. The current mileage was 83,074 and failure mileage was 81,808. Updated 07/15/08. There was a noise coming from the steering when the consumer made left turns. The hatch shocks were replaced
- Murrieta, CA, USA
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- Murrieta, CA, USA