This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My problem is actually with my car seat - evenflo has not responded to 3 E-mails asking for assistance: My 6 month old son pushes the (3 point) harness on his car seat down, enabling him to lean forward and touch the seat of the car. I tried, unsuccessfully, to get help from evenflo, but to no avail. I am willing to purchase their 5 point, which I feel is safer, but they do not return my calls/E-mail. I feel that they should at the very least, provide me with the new harness, if not a refund all together. This unit was already recalled once, and I did not receive notification - I found out from a stranger in a tou store. Needless to say, I am not pleased with this company, and I'm asking for your help to make sure my infant son is safe in my car. Thank you.
Only tether anchor kit available installs into the roof - not the floor behind the seat as required. Also - there is no center seat tether anchor available, in the roof or the floor.
- Belmont, MA, USA
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- Deer Park, NY, USA