This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When adding windshield washer fluid, the hood came back down and hit me on the head. Very dangerous safety situation. According to the dealer the hood struts need to be replaced.
Vehicle's hood came crashing down suddenly and without any warning on my head while I was trying to check the engine oil level. Dealer's representative rather non-chalant about it. Could cause serious injuries as hood is heavy and bulky. I rarely check the oil level. Dealer's service people have lifted the hood a lot more than I have had during servicing. Is a definite safety hazard. Told to use broom handle to prop hood up like the service techs do at the dealership. There should be a fix and recall of defective parts, especially when dealer service personnel are using broom sticks to prop the hood up to prevent the sudden dropping of the hood.
- Fair Oaks, CA, USA
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- Brighton, MI, USA