This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Jeep Grand Cherokee. While driving 60 mph the vehicle stalled. There were no warning lights illuminated. The vehicle was driven onto the side of the road where it restart immediately after waiting a few minutes. The vehicle was taken to three different service stations where a diagnostic test was performed and found different codes including the 02 crank position sensors. The contact stated that all of the repairs were at his expense. The manufacturer was called and claim#19770779 and case#2484134 were filed. He also stated that they would send a representative to inspect the vehicle but they never did. The vehicle was not repaired. The failure mileage was 147,000. Updated 12/08/10 updated 12/13/10
The contact owns a 1998 Jeep Grand Cherokee. While driving 65mph, the contact noticed a rattling noise in the front of the vehicle and it began to shake. Prior to shutting the vehicle off to observe the failure, she noticed black smoke coming from the engine area and a fire was underneath the vehicle. The vehicle has not been diagnosed by the dealer. The current and failure mileage were 111000.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that his vehicle stalls under any circumstance while in motion. While driving 55 mph, the vehicle stopped in the middle of the road and the power steering and brakes failed. The vehicle had to be pushed to the side of the road. There were no warning indicators illuminated on the instrument panel prior to the failure. The vehicle has been to the dealer for repair numerous times, but there are no error codes that can be traced to the failure. The contact has already paid over $600 for repairs. The failure mileage was 141,000.
The contact owns a 1998 Jeep Grand Cherokee. While driving at any speed, the vehicle would stall without notice. In order for the vehicle to restart, the contact has to disconnect and reconnect the battery. The contact is a mechanic and could tell the difference. The current and failure mileages were 170,000.
1. fuel injector failed causing the engine to misfire and operate on only 5 out of 6 cylinders. 2. in the same cylinder (#6) rod broke, causing engine to blow and need replacement at only 42,000 miles. 3. power steering pump almost fell off the vehicle. (most likely due to improper installation after engine rebuild). 4. brakes constantly squeak or make grinding noise when pressure is applied. When temperatures are below 50 degrees, a high pitched whinning noise is heard from underneath the vehicle. Can only be heard when traveling under 45 mph - due to road noise masking the sound. (multiple dealers have not been able to determine what the problem is nor be able to fix it, so constantly whines). 5. fuel gauge fluctuates when 3/4 full (drops to empty and fuel light turns on, then returns to normal reading. Will continue to do this until tank is 1/4 full). Told this is a problem with the fuel sensor. 6. transmission is occasionally rough (jerky shifting between 1st and 2nd gears).
- Gaithersburg, MD, USA
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Both front motor mounts were broken. The engine was revving as the engine was lifting and settling. Of the 4 Jeep Grand Cherokee that I am aware of, 3 of them had the same problem (a '94, 95, 98). The one that didn't was a 19'93. Since the transmission connects to the motor, I thought that this may be contributing to recall campaign #02V053000, involving vehicles shifting into reverse without warning.
Front suspension squeaks and grinds when driving down a bumpy road or making a turn. Dealer contacted and is aware of the problem. Stated motor mounts were not properly installed. Also, sway bar links and bushings needed to be replaced, will back order part and replace them.
Rear axle bearing failed; front axle is now producing same vibration and noise similar to rear component; dip stick installation wrong; and engine hesitation and sluggish acceleration when cold.
A D V E R T I S E M E N T S
- Bridgeport Port, CT, USA