This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle accelerated from 70 mph while going down interstate. Cruise control was not on at the time. Applying brakes slowed vehicle down but engine continued to accelerate. Vehicle couldn't be stopped with full pressure applied to brakes and emergency brake all the way on. Had to turn key off and stop engine. Cranked engine back up and everything worked ok. This happened to an 18 year old female and was a very trying experience. Luckily she handled everything properly, but was quite shaken up by the incidence.
While driving at highway speeds consumer noticed smoke coming from front end of vehicle, next a puff of smoke let out, and engine died. Consumer felt lucky there was no accident, and did not feel unsafe driving this vehicle.
The Cherokee stalled completely, dead stop in the passing lane on a interstate. Service bulletins are listed on your sight about this problem. We are lucky, we got off the road. If this equipment failure was a known problem as early as 1999, we wonder how many people have died as a result of the failure.
While traveling at approximately 65 mph vehicle stalled without warning. Digital calibration that showed amount of fuel in vehicle was off. Gas guage dash (non-digital) showed that there was fuel in vehicle when engine stalled due to no gas in vehicle.
While stopping on a hill and trying to get into in a highway vehicle was without power. Gas gauge showed that tank still had fuel, but, in reality, did not had any fuel.
- Lake Oswego, OR, USA
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I was driving North on rt. 684 with my gas gauge reading was 1/4 full. Vehicle stalled in the third lane of the highway. I managed to pull over and avoid oncoming traffic. One hour later, a state trooper picked me up and drove me to a service station. He told me that my vehicle may have a faulty gas guage as he has picked up other drivers of Jeep Grand Cherokee that have had the same thing happen to them. He said he thought that certain years of the vehicle had been recalled. He turned out to be right. Once the vehicle was refueled, I had no problems starting up and driving home. The next week I took the Jeep into pamby motors in ridgefield ct and they replaced under warranty the defective part. I was fortunate that the incident occurred when I was alone and not with my family or at a time when the traffic volume would have made it more difficult to avoid traffic. I would like to hear back from Chrysler and the NHTSA about this problem, whether it is widespread and what Chrysler intends to do about it.
Vehicle has experienced continued engine/electrical/transmission failure on several occasions, repairs on four occasions did not rectified failure. (attorney for consumer) mjs
At various speeds the engine will shut down intermittently/stall, will not restart, which could cause an accident.dealer replaced automobile shut relay, but defect is still occurring.
Rear axle bearing failed; front axle is now producing same vibration and noise similar to rear component; dip stick installation wrong; and engine hesitation and sluggish acceleration when cold.
A D V E R T I S E M E N T S
- Marshall, TX, USA