This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle will stall out without warning while moving at any speed. Pulling over and restarting the car fixes the issue temporarily. This has been a problem for several years. No error codes are being generated. Replaced O2 sensors and this remains an issue. Looking online, many people have had this same issue.
The contact owns a 1998 Jeep Grand Cherokee. While driving various speeds or while stopped, the vehicle shook and stalled without warning. The contact had to restart the vehicle to regain normal operation. The contact took the vehicle to a certified mechanic and dealer who were unable to identify the cause of the failure. The manufacturer stated that due to the mileage of the vehicle, it would not be covered under warranty. The approximate failure mileage was 197,843.
Bought this vehicle for transportation to work and have not been able to drive it due to safety issues as the timing belt has apparent issues that make the main computer read it wrong from what I am understanding. The vehicle wants to shut off at a red light or stop sign, then kicks back into gear. It seems to drive better on a main stretch, yet falters at slowing to a stop. It is at the manufacture now and has recalls, yet this was not on the list of repairs. However, I believe it is an issue that should be addressed without me having to pay a service bill for the amount they are wanting to charge me for repairs. I feel this is a manufacture defect that should be fixed. They mentioned the timing belt and crank shaft. Im no mechanic, however, these issues could cause me to loose control of this vehicle and should be corrected. I feel it is the manufacturers obligation to safety to help me to have the issues corrected. I had to have someone else drive it to the shop for me with me as passenger. Very scary ride.
Engine stalls/cuts out without warning while driving at highway speeds, on city streets and sometimes while stopped in traffic. This is an ongoing issue for almost a year. Mechanic cannot find or duplicate the problem. Online forums seem to indicate this is an inherent problem in this product line the incident date below is the latest occurence.
- Tyngsboro, MA, USA
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The contact owns a 1998 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle failed to restart and was towed to an independent mechanic where the ignition coils were replaced. The failure recurred the same day the vehicle was serviced. The vehicle was in the process of being towed back to the mechanic for the second time. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
This vehicle is a safety hazard!!! it just dies at any speed. My daughter and her newborn almost went off the road at highway speeds twice now. Just about everything has been changed and the problem is still there. Why is nothing being done to rectify this problem"??? just go to any Jeep forum and you will find a multitude of people pouring their hard earned money into this same problem and still no fix. What does it take to to get all of these potential killer SUV's fixed??? a certain amount of deaths????????????"
The contact owns a 1998 Jeep Cherokee. While driving approximately 5 mph, the engine seized and the vehicle would not restart. The vehicle was towed to the contact's residence. The manufacturer was made aware of the failure. The failure mileage was 159,885.
The contact owns a 1998 Jeep Grand Cherokee. While driving various speeds, the engine stalled. The failure recurred numerous times. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the failure. The vehicle was not repaired. The VIN was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
Daughter has driven vehicle multiple times and car has constantly turned off in the middle of traffic on the highway and neighborhood streets. After multiple times, the vehicle was towed into the Chrysler dealership on June 7th with concerns that the vehicle was stalling and engine turning off. Upon the inspection of the vehicle on June 11th your service technician stated that the vehicle would need its brakes & rotors replaced in addition to the vehicle needing a new engine coil to repair the constant problem of the vehicle cutting off. Paid for the ignition coil repair, vehicle still turned off. Paid for new fuel pump vehicle still turned off. Not dealership is proclaiming PCM board needs O be replaced. I hope that Jeep considers the danger that my child was place because of engine failure for my 97 Cherokee.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that while driving 25 mph, the vehicle stalled without any warning. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 65,000.
As with many other posts, the vehicle just shut down while driving on the parkway. Pulled off the road put the car in park restarted, waited a minute drove another 20 miles home, no problem. This has happened before in the driveway, or just leaving the house but never on the road. Have replaced ignition switch, both O2 sensors distributor cap, rotor and wires. Fuel pressure is good. Don't expect a fix from Chrysler, there are many posts here and online with no fixes. Just thought I'd add my experience to the mix. Time for a new car!
The contact owns a 1998 Jeep Grand Cherokee. The contact stated while driving 10 mph, she began to see flames coming from under the hood. After the contact exit the vehicle it exploded. There was a police and fire report file. The vehicle was destroyed. The fire department was unable to determine the cause of failure. The manufacturer was not notified of the failure. The failure mileage was 150,000.
Car stalls without warning while driving. Happens at any speed, from 70 on the highway to 5 mph on our road. No warning. Internet search indicated many Jeep owners with same safety issue and no permanent fixes. Have taken to independent auto mechanic and have replaced ignition components (ignition coil, plugs, wiring, distributor cap and rotor and crank sensors) with no results to correct issue. This is very serious and dangerous condition that needs to be addressed by manufacturer.
A D V E R T I S E M E N T S
- Stevens Point, WI, USA