This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 mark III Jeep Grand Cherokee. While driving various speeds, the vehicle suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the main PCM located on the firewall was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 191,000.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that the alarm activated randomly, the headlights flashed and the computer displayed that all doors were open when they were closed. In addition, the contact mentioned that the brand new battery that had been installed became inoperable. The vehicle was taken to an independent mechanic but the failure was unable to be diagnosed. The manufacturer was made aware of the failure. The failure mileage was 230,000.
- Albany, OR, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 1998 Jeep Grand Cherokee. While driving at approximately 45 mph, burning fumes emitted into the vehicle through the vents. The contact merged to the side of the road, where the vehicle shut off without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
All of my dash gauges go out at any given time. There will be a beep and then the speedometer and all the rest do not register. The ck engine light will be on and the fuel light. The power windows will not go down, the ac will not work, radio, and now head lights are being affected and nearly caused me to crash. I have been terrified !! I worked and saved to get a new ignition switch installed hoping since it powers so many places at once that it would work, but after $174.40 and a week without transportation I picked my car up today and after driving it about 15 miles it started doing the same thing. Now I am reading that many people are having similar problems with this make and model and finding your site gives me hope that maybe I will get some much needed help. Thanks for any help you can give to me it is greatly appreciated.
As with many other posts, the vehicle just shut down while driving on the parkway. Pulled off the road put the car in park restarted, waited a minute drove another 20 miles home, no problem. This has happened before in the driveway, or just leaving the house but never on the road. Have replaced ignition switch, both O2 sensors distributor cap, rotor and wires. Fuel pressure is good. Don't expect a fix from Chrysler, there are many posts here and online with no fixes. Just thought I'd add my experience to the mix. Time for a new car!
The Jeep stalls for no reason. Just stops running. It was repaired three times before I acquired it. I have done the same repairs twice to no avail. I was told there was a recall and was also told I'd be notified but have not to date. I just replaced the computer brain and the coil yet again.
Car stalls without warning while driving. Happens at any speed, from 70 on the highway to 5 mph on our road. No warning. Internet search indicated many Jeep owners with same safety issue and no permanent fixes. Have taken to independent auto mechanic and have replaced ignition components (ignition coil, plugs, wiring, distributor cap and rotor and crank sensors) with no results to correct issue. This is very serious and dangerous condition that needs to be addressed by manufacturer.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that while driving approximately 35 mph, the vehicle lost power and stalled without warning. The contact merged to the shoulder and restarted the vehicle. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000 and the current mileage was 225,074. Updated 1/29/13
The contact owns a 1998 Jeep Grand Cherokee Laredo. The contact stated that while driving 35 mph, the vehicle stalled and the check engine warning light illuminated.the contact moved the vehicle off the roadway and was able to restart as the vehicle resumed normal operation. The vehicle was taken to the dealer for inspection where they stated that the ignition coil needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified and advised the contact to take the vehicle to the dealer for further inspection. The failure mileage was 105,000.
Jeep first stalled while traveling through town, then progressed to stalling/shutting down while traveling at any speed, slowing down for a traffic light, or stopping at a traffic light or stop sign. There is no rhyme or reason as to when it chooses to go erratic. Instrument panel lights blink off and on, sometimes remaining off for several minutes. I have replaced all the sensors on the vehicle, fuel pump, alternator, etc. Before replacing the fuel pump I took it to the local Jeep dealership where I was eventual told, on my third visit that it was a problem with the wiring harness and that the wiring harness could not be replaced as they were no longer available. The problem is becoming a daily problem now, along with the skipping, missing, completely stalling, it back fires. I have replaced a total of 3 mufflers with the muffler shop refusing to replace another until I have the underlying problem fixed.
The contact owns a 1998 Jeep Grand Cherokee. The contact was driving approximately 25 mph and approaching a traffic stop when the engine stalled without warning. Upon restart, the vehicle resumed normally. The failure recurred sporadically and the vehicle was taken to an independent mechanic who advised that the failure was contributed to the PCM and wiring harness. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 150,000.
My 1998 Jeep Grand Cherokee Laredo has been stalling intermittently for a while this particular instance I was driving on an interstate I was slowing down with traffic behind me to turn right. As I was entering my turn the Jeep lost all power I did not have the ability to control steering and my vehicle ran off the roadway crashing into a ditch.
While driving the Jeep the engine would just stop running. It would usually start again by turning the key but not always. Took to local Jeep dealer & was told it was the PCM PO351 which I paid to replace. At 76800 miles 02/17/2010 the same problem happened & the same dealer said sometimes they get a bad PCM & it was replaced under warranty. The Jeep is towed behind a motor home & at 78558 miles 08/30/10 the exact same problem happened while in the state of wa. The Jeep dealer there said "found coil primary stored in PCM" so I paid for a coil/ignition 8035004 replacement. While still in wa & approximately 200 miles later the engine stopped running again just as it did before. I decided to tow it back to phoenix & not drive it until someone else attempted to fix the problem. An independent garage on 01/03/2011 at 79503 miles stated in part "found engine would stumble & code PO351 would set when ignition coil harness connector is tampered with. Replace connector. Wiggle connector at PCM can cause stumble. Internal defect causing shutoff. PCM still under warranty. Part on national back order" checking the internet for similar problems shows the same problem occurring numerous times going back many years so this is not new a problem to Jeep. Having the engine just quit randomly is a safety issue & has been going on for too many years as evidenced by the internet information. Current mileage is 79729.. 01/31/2011 & no parts available.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that while driving 30 mph the vehicle stalled. The contact took the vehicle to the dealer who stated that the computer had a short in the ECM and needed to be replaced. The vehicle was repaired. Since the vehicle was repaired every sensor and module malfunctioned. The contact replaced various parts in the vehicle even the engine and none of them have remedied the failure. The contact did not call the manufacturer. The contact was concerned since the vehicle stalling could result in a crash. The failure mileage was 120,000.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that the vehicle's owners manual was missing information regarding the fuse diagram, the location, and labeling of the fuses. The current and failure mileages were 86,000. The consumer stated the electrical sensors failed. Updated 09/15/09.
The contact owns a 1998 Jeep Grand Cherokee Laredo. While driving approximately 20 mph, the vehicle completely shut off. The failure occurred over ten times leaving the contact with no power. An independent mechanic could not find the cause of the failure. The second time the failure occurred, the mechanic insisted that the asd relay and ignition coil needed to be replaced. After replacing the asd relay and ignition coil, the failure recurred. The latest occurrence was when she drove from a parking lot and tried to drive forward and the vehicle shut off. The dealer or manufacturer have not been notified. The current and failure mileages were approximately 137,000. Updated 020209 updated 02/03/09.
A D V E R T I S E M E N T S
- Longview, TX, USA