This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle failed to restart and was towed to an independent mechanic where the ignition coils were replaced. The failure recurred the same day the vehicle was serviced. The vehicle was in the process of being towed back to the mechanic for the second time. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Was driving on the highway. At about 65mph, the engine started revving from 3500 RPM all the way to 6000 RPM, but the speed didn't increase at all. Took the car to the shop and the mechanic said they ran a full diagnostics check and found nothing wrong with the Cherokee. So I drove the Jeep for another month until it died on one early morning. I went to start the Jeep just like every morning, but this time the engine won't even turn or make a sound. The gauges indicators went beserks and bottomed out at the max. It looks like an electrical problem. I have yet to find out what exactly is wrong with the Jeep when I take it in to the dealer today.
The contact owns a 1998 Jeep Grand Cherokee. While driving 25 mph, the vehicle stalled when decelerating or turning. The dealer replaced the ignition sensor and crank sensor. The relay wiring overlay on the crank positioning sensor was the most recent replacement; however, the vehicle continues to stall. The contact has to place the vehicle in neutral in order for it to restart. The dealer advised him to bring the vehicle back. The current mileage was 126,00 and the failure mileage was unavailable.
Jeep dealership cannot find any electrical faults which cause engine to shut off at highway speed. This has occurred two times and reported to NHTSA database. I replaced a brand new factory battery per the dealer recommendation after a full system dianogstic which revealed nothinhg. But only two weeks after the dianostic, I had to replace a daytime running lamp module; and currently the door ajar indicator light is reversed. I think Jeep has major electrical system faults which they are denying from the many complaints I am reading online.
- Kirkland, WA, USA
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- Bethesda, MD, USA