This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. Since owning my 1998 Jeep Grand Cherokee 4.0, I've replaced nearly every single part on it. The transmission needs to be recalled on this vehicle before someone gets killed just trying to drive it. The transmission will be fine 1 minute, the next it is putting itself in neutral or drive and I've nearly died on several occasions. Now, the Jeep is coding more codes than ever. Also, as of few days ago, I have no reverse in it. I nearly hit another car trying to back out of a space at the hospital when reverse decided to no longer work. I can't afford to keep fixing these issues and I shouldn't have to. Please look into this because I'm sure I'm not the only person that's had problems with the transmission in 1998 Jeep Grand Cherokee models. Also, my back passenger doors have decided they won't open from outside of the vehicle. You can only open them from inside. What if something happened and I was trapped, nobody could get in through the passenger back 2 doors because they won't open. As far as transmission, maybe I'll live through another incident with transmission changing gears on it's own, but maybe I won't either. Thank you.
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 02V053000 (power train) and stated that the part needed was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 1998 Jeep Grand Cherokee. While the vehicle was parked downhill, the contact discovered transmission fluid leaking. Also, while driving 70 mph, the engine stalled and caught fire. The contact extinguished the fire. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 298,000.....updated 07/05/16
The contact owned a 1998 Jeep Grand Cherokee. While driving approximately 45 mph up an incline, the vehicle began to roll backwards and then flipped over. The driver and front seat passenger were able to exit the vehicle without any injuries. The vehicle engulfed into flames. The fire department extinguished the fire. A police report was filed. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The failure mileage was unavailable.
1998 Jeep Grand Cherokee. Consumer writes in regards to vehicle recall repairs. The consumer stated he never received a letter regarding rusted bolts on the front drive train. He saw it on the news. He asked the dealer to inspect the vehicle. However, the dealer stated there would be a $75 charge.
- Ponce, PR, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that while driving various speeds, the vehicle would independently shift from drive to a lower gear. The vehicle was repaired but the repairs were unknown. However, the failure had recurred. The manufacturer had not been notified. The failure mileage was unavailable.
The contact owns a 1998 Jeep Grand Cherokee. While parked, the vehicle jerked forward inadvertently. In addition while driving 55 mph, the vehicle began to shake violently. The vehicle was not taken to the dealer for diagnostic testing. The contact stated that the failure recurred intermittently with the engine off and while in park. The contact referenced NHTSA campaign id number: 02V053000 (power train: Automatic transmission: Lever and linkage: Floor shift) but was advised by the manufacturer that the vehicle was not included in the recall. The approximate failure mileage was 190,000.
Vehicle entirely stalls without warning at idle or very low speeds. Jerks and flashes check engine light for one second occasionally while driving at normal road speeds. Happens multiple times a day under no specific conditions (cold, hot, wet, dry, etc.) intermittent problem so codes cannot be detected. First occurrence was in heavy mid day city traffic in the middle of a turn. Could not be restarted from park for 10 minutes, blocked entire intersection and entrance to plaza. Was almost hit by oncoming vehicles multiple times. Has the potential to be extremely dangerous if this happens in traffic as it has before. Bought used. Appears to have had PCM, air filter, plugs and wires replaced. Stalling issue is obviously extremely prevalent amongst this vehicle and must be addressed by the responsible companies before someone is killed, likely before more people are killed.
The contact owns a 1998 Jeep Grand Cherokee. While idling at a traffic light, the vehicle would shut off. Also, while driving less than 70 mph, the vehicle would idle and then jerk as if it were attempting to stall. An independent mechanic cleaned the fuel system and performed a tune-up; however, the failures persisted. The VIN was verified, but appears to be invalid. The failure and current mileages were over 100,000.
The transmission is leaking and has a high probability of failing in the next 30 days according to the repair facility. The front disc rotors were just replaced because of warping and shuddering while stopping while stopping at speed over 30 mph. Ph **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**768318
The consumer placed the vehicle in the park position, as she stepped out of the vehicle, she noticed the engine was running. The vehicle rolled back in reverse until it hit a parked vehicle by a gas tank. Prior to the accident, the vehicle had recall B02 performed, which was the floor shift. The consumer requested that daimler Chrysler provide the consumer with a payment for the insurance estimate. Scc
There is a clunking sound when shifting from reverse to drive and from drive to reverse. The car lunges after the transmission shifts. I was told its normal for a car with 45000 miles!!!!
Fuel sending unit failed. As a result: The check engine light will not go off, therefore I can not pass emissions test in my state. I am also constantly running out of gas. The sending unit is necessary for correct gauge readings. This has happened at the worst time for me as a single mother suffering from job losses in the state of goergia. The estimates to repair the fuel system has averaged $700 dollars I am also filing a complaint about the transmission that slips too. The transmission will not go into 2nd or 3rd gear with out a lot of extra effort. There are times I have to take back roads and access roads just because I was nearly hit several times trying to access the express way. SUV's are horrendous in gas mileage but a SUV with a slipping transmission is burning even more gas! I am still trying to pay for the car and can not afford the repairs. I wish I would have bought an import. I have met quite a few Jeep owners who have experienced the same problems.
Loud noise coming from 4wheel drive shaft, took to dealer and was informed we needed to replace the transition case. Dealer then told us that it was defected from the start and tried to order a replacement. Was informed car wasn't safe to be driving and the part is on "backorder". it has been 3 weeks that we have been driving an unsafe car and they refuse to give us a loaner or tell us anything more about why and when the new part is coming in. Giving us the run around. It's obvious they don't want to fix it and are in no hurry. The part costs$1300. If our year and model came this way, how many others" is there really a "backorder" on this part"
A D V E R T I S E M E N T S
- Rogersville, TN, USA