This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During normal driving down a mountain road, break pedal went to the floor. Attempts make to pump break with no effect. Emergency brake was pulled with no effect. Vehicle slammed into rock wall and then landed into a 10+ foot ravine. Was informed by mechanic the master cylinder failed which caused a near fatal accident with 5 people in the vehicle. I recently found out there was a recall on a replacement master cylinder for that make a model but cannot verify if this was a replacement part or not. I cannot not find any information with casting numbers of effected parts. Re: the recalled master cylinders it reports the part was affected in cold weather but this happened on a warm summer day. The recall I am referring to was initially reported in 2006. All that happened and the airbags did not deploy. I do have pictures of the accident and the master cylinder as well as documentation re the accident reports, I am having a hard time uploading them
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that while driving at approximately 20 mph, the brakes hesitated to stop the vehicle. The failure recurred multiple times. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that while driving 55 mph in rainy weather, the contact lost control of the vehicle and crashed into a guard rail. The contact stated that the anti lock braking system and the air bags failed. The contact also stated that once she crashed, the fuel tank cracked and gasoline spilled all over the highway. The contact was not injured. A police report was filed. The vehicle was towed to an authorized dealer where they stated that they could not determine the cause of the brake and air bag failure. The vehicle was destroyed. The failure mileage was unknown. The contact called the manufacturer which sent a representative to examine the wrecked vehicle. LH..updated 10/30/13 updated 10/31/2013
- Rockford , IL, USA
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- Middletown, NY, USA