This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Temperature/blend air doors failed in heater, rendering defroster useless--no visibility. This is a built in defect in 1997 Jeep and occurs to nearly all of them through no fault of owner or wear and tear by Chrysler's admission. Dealer charged $1400 to repair. Chrysler paid $700 of that. This is unfair to consumer and a safety defect. Parts 24652002,5134347aa,5134343aa,5012727aa, and 50127009aa were all replaced. This fault is a hazard due to inadequate mechanism selected by manufacturer in original design. Car cannot be driven on foggy days or indeed in winter. Chrysler should reimburse customers for this repair.
- New Haven, CT, USA
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- New Haven, CT, USA