This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. The dealer was unable to correct the problem the consumer was referring to. The consumer had a list of problems that needed to be corrected on the vehicle and they were: Rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot, emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. The consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls.
consumer states transmission does not shift the way it should, there is a delay when going into gear and it makes a noise, rear seal, pan gasket, and cooler lines leaking, humming in engine at 59-62 mph, the wiper blades failed, while using remote there is a grinding noise coming from door area, the right front rotor is worn, the deqler replaced the front brake pads, and headlights need to be adjusted.
When the outside temperature drops below freezing the front windshield wipers move so slowly(1 pass takes 5-7 seconds) that they can not keep the windshield clear of debree and create a driving hazard. The dealer verified the problem but everything is within specs so they can not do anything about it. They also verified that this problem happens with all 1997 Jeep Grand Cherokee under these conditions.
- Brooklyn Park, MN, USA
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1)"front sway link eliminator bars" both failed after front cv joint replacement causing very poor/dangerous handling. Dealer refuses to consider that prior removal caused damage, says they were rusty. 2) windshield wipers fail while going over bumps. Dealer refuses to cover under warranty. Wants nearly $400 for repair. 3) door locks, dome lights lock and unlock by themselves while vehicle is running or not, causing passangers/keys to be locked inside. Dealer refuses to fix. 4) check engine light comes on and vehicle fails to start, after several minutes vehicle then starts. Dealer refuses to believe there is a problem and won't fix under warranty.
I have had the following failures: Fuel guage/ brakes (3) times/engine mount, and water pump, brought the vehicle in (5) times before they fixed the transmission, rear windshield wipers quit working, and then restarted. Also cd player died. Is this a lemon?
A D V E R T I S E M E N T S
- State College, PA, USA