This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Jeep Grand Cherokee. While driving approximately 45 mph on normal road conditions, the engine stalled intermittently. The vehicle restarted after several attempts and the engine and brake warning indicators illuminated on the instrument panel. The indicators remained lit until the engine was turned off. The vehicle was taken to an independent mechanic eight times, but the failure could not be duplicated. Recently, the dealer replaced the core wires, spark plugs, hoses, caps, and rotor distributor. The vehicle was also repaired according to NHTSA campaign id number 02V053000 (power train:automatic transmission;lever and linkage:floor shift). The failure mileage was 90,000 and current mileage was 103,000.
1. came out of gear when in park and crashed sustaining $5000 dollars in damage. Had received a letter from daimler-Chrysler in 2002, however it was not dated stating the car could do this. No recalls were present at the time. They denied any problem when car crashed. Called an attorney who was a relative that told without a doubt (100%) the car would do this. He then called me back and stated he could not represent me because he represented daimler-Chrysler. He was hired by Chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. They realized what an outstanding attorney he was then hired him. Talk about family ethics. They finally installed the secondary detent system in 12/2008. I was told it was repaired. 2 the car is stalling at high speeds, during U turns, while at stop signs. It to dangerous to drive. Jeep keeps telling me they can not find anything on diagnostics. I was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. They have been rude, evasive and blaming me. After $500 there diagnostics showed nothing. It has been to 5 other mechanics and know one has been able to diagnose the problem. I now have a 1997 Grand Cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. It is worth your money to hire a lemon law attorney from the very beginning.
Took Jeep to dealer on Jan 22 07 for ABS light check. Was notified my dealer that there was a recall on my car for secondary detent system recall BO2. Dealer serviced detent recall malfunction. When I picked up the car the automatic shift lever would not go down to 1st and 2nd gear, it was being blocked by an internal obstacle under the shift council. Took car in next day around 11:30 am and service writer wanted to keep car overnight. Set appointment with him to bring it in next day Jan 24 07. Dealer advised me that my shifting bezel was broken and needed to be replaced for $95. I advised dealer that shifter worked fine when I brought it in and that they needed to fix whatever it is that they broke. Dealer replied that it was broke before I brought it in and working on the council caused things to shift and thus caused the obstacle. I arrived at the dealer and they said that if I had not brought in my car that it would still be working fine., dealer agreed with me but wants $95 to fix it.,.I declined the offer. Took car home and removed shifting council to find that red shift marker was no longer centered around the shift lever and a rubber washer was no longer centered around the shifter. Pulling the shifter back towards drive caused the shifter to be stuck at drive because the red shift marker bezel would not allow shifter to go any further and thus blocked shifter from going from 1st or 2nd gears. While driving the car in this condition the shifter would pop into neutral when a road bump was hit and thus I would loose power, thus an unsafe driving condition. Upon picking my car up on Jan 22 07 around 5 pm I was not advised that my shifter was not working properly or that I was driving off in a vehicle that now had an unsafe driving condition.
1997 Jeep Grand Cherokee 4WD 6 cylinder mileage: 64,600 - ABS stopped working while driving (estimated cost to repair is $1800), 1997 Jeep Grand Cherokee 4WD 6 cylinder mileage: 64,600 - complete failure of drive train (transmission), being repair at a cost of $2550.55.
I am complaining about the lack of service for my Jeep Cherokee. There is are a couple of recalls for this vehicle. One is the B02 and the other is the 879. I have made arrangements to have them fixed at the smithtown and bayshore dealerships and each appointment has been cancelled. I cannot take the car to a mechanic because the car rolls out of gear when it is in park (B02 recall). So the work that has to be done hasn't been taken care of because mechanics will not bring the car into the shop. As a matter of fact the one time someone allowed it into the shop it rolled out of gear and almost ran the mechanics over. Lets just say we are not on good terms because of this. Parts are worn out. But until this roll out of park issue is taken care of no one will see the car. Again I made several appointments to see Chrysler dealer but they keep canceling my appointments. I want to be paid for the parts that are wearing out and cannot be fixed due to no mechanic will see the car. And I want the dealerships in smithtown and bayshore reported for canceling appointments that were made in advance.
- Brentwood, NY, USA
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Contact states while driving vehicle it began jumping. Took vehicle to service dealer, they stated the vehicle was fine. The vehicle had to be towed, the service mechanic stated there was a screw that broke in the handle control box.
When you step on the gas it takes 5-10 seconds for the transmission to kick in. Then it bucks into gear. When sitting idle, the transmission feels like it will stall. Our mechanic told us that the transmission is failing and needed to be replaced. At this time, our Grand Cherokee is dead. We can not believe this is the second Grand Cherokee we have owned and the transmission had failed. We got rid of our '95 Grand Cherokee because the transmission kept hesitating, the dealer could never seem to find anything wrong, of course. We knew this car was a lemon and got the dealer to get us into a brand new Grand Cherokee (1997). Now 5 1/2 years later this car's transmission has failed. Jeep needs to step up to the plate and get these cars fixed!
I am having problems with my 1997 Jeep Grand Cherokee, I have read several other owners, that are having the same problems with cold weather shifting of the transmission and also growling in rear end when backing.however I am convince that this is a company default.please contact me as soon as possible.
While driving at any speed and with no warning fuel gauge indicator will jump around, reading the wrong gas level. Dealer notified. Consumer also stated the vehicle has moved foward when placed in park.
consumer states transmission does not shift the way it should, there is a delay when going into gear and it makes a noise, rear seal, pan gasket, and cooler lines leaking, humming in engine at 59-62 mph, the wiper blades failed, while using remote there is a grinding noise coming from door area, the right front rotor is worn, the deqler replaced the front brake pads, and headlights need to be adjusted.
Would be driving vehicle and it would hesitate. Would rev up as if in neutral. Would suddenly kick in, and then accelerate. Have taken to dealership, and was informed by mechanic problem was low transmission fluid. After changing fluid in transmission was driving again, an D problem still occurred.
Transmission gear does not shift properly and stalls intermittently. Vehicle has been taken to dealer for inspection/repairs. Feel free to provide any further information.
Ignition impossible, key not working and no contact available, even if new battery installed. Practically a dead car. Power train failure has been experienced in moments of steering wheel drive, when the system expecially at moderate speed pratically does not work anymore. Grateful for any information and help which could be offered.
Ignition impossible, key not working and no contact available, even if new battery installed. Practically a dead car. Power train failure has been experienced in moments of steering wheel drive, when the system expecially at moderate speed pratically does not work anymore. Grateful for any information and help which could be offered.
A D V E R T I S E M E N T S
- Fresno, CA, USA