Consumer complaint regarding un-repaired recall work to a 1997 Jeep Grand Cherokee, that resulted in an accident. The consumer stated with the vehicle running she placed it in park, stepped out of the vehicle, when all of a sudden it lurched backwards into the neighbors landscape. The consumer stated she was never informed of any recall on the vehicle, possibly because the vehicle was purchased used.

- Bear, DE, USA

After parking the vehicle consumer walked away. Then, turned around and noticed that vehicle was rolling. Vehicle rolled down the driveway, crossed a street and down an embankment. Consumer tried to stop it, but was slightly injured during the incident.

- Cleveland, OH, USA

Per consumer part for the inadvertent movement, recall 02V 053000 will not be available in a reasonable time.

- Centreville, VA, USA

I am having problems with my 1997 Jeep Grand Cherokee, I have read several other owners, that are having the same problems with cold weather shifting of the transmission and also growling in rear end when backing.however I am convince that this is a company default.please contact me as soon as possible.

- Memphis, TN, USA

The consumer took the vehicle to the dealer to have recall 02V-053 performed for the shifter lever, after the installation was completed, the consumer noticed the shifter was stiff but left the dealer anyway. The consumer stated that she couldn't drive the vehicle like this. The consumer called Jeep Eagle and was told that maybe it needed further adjustment. The consumer had gone back to the service department who had performed the recall, and was told that everything was correct. The consumer was given the option to remove the recall and return the vehicle to its original condition. (the consumer couldn't imagine using two hands to shift, so she opted for the change) the consumer picked up the vehicle later and then noticed that it is now loose compared to its original condition. The consumer(s) were told that what they perceived as loose was completely functional and okay to drive. The consumer(s) have had a number of concerns with the stiff shifting related to the recall.

- San Diego, CA, USA

Consumer advised that vehicle was idling in park, but slightly rolled backward. Consumer visited dealer to advise of incident. Dealer informed consumer that vehicle needed new transmission and replaced for consumer, but did not mention current recall 02V053000. Consumer then received recall notice and contacted manufacturer. Manufacturer advised consumer that dealer recorded recall 02V053000 being remedied on 10/27/02 the same time vehicle's transmission was being replaced. Ts the transmission was never replaced, but consumer paid for a replaced transmission.

- Manhasset, NY, USA