This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Courtesy copy of pgk sent to ditlow/CFAS Jeep Grand Cherokee defect petition 09-005 (dp-09-005) file update and inquiring if Chrysler group declared the bankruptcy order void note: Document given to randy for further review. 1997 Jeep Grand Cherokee. The person that examined the vehicle, believed the fire was a direct result of a defective rear-mounted unprotected zj body fuel tank system. The individuals in the vehicle were involved in an accident, which they would have survived, if it weren't for the design of the fuel tank.
The contact owns a 1997 Jeep Grand Cherokee. The contact observed a fuel leak after the vehicle was parked for a short period of time. The vehicle was taken to an authorized dealer on three separate occasions for diagnostic testing. The technician recommended that the fuel tank not be consumed to the full capacity and that the fuel leak was not hazardous. The fuel tank periodically leaked without being filled to the full capacity level. The failure mileage was 1,880. The current mileage was 80,000. Updated 04/20/2010. Updated 09/22/10
1997 Jeep Grand Cherokee (NHTSA campaign id number: 97V194000) recall for fuel sending unit. Dealer tells me that the unit was replaced in 2002, yet today the replaced part is failing just like the original and the dealer expects me to pay for it even though this part was supposed to be the fix for the original recall..
Fuel gauge reads as full when empty. This was already involved in a recall of my make, model and year vehicle, but apparently not of my VIN number. I'd like to get the recall expanded to include all vehicles with this problem.
The consumer located four recall notifications on his 1997 Jeep Grand Cherokee limited.** answer required***. the dealer indicated that only one recall applied to the consumer's vehicle and made the necessary repairs. The consumer believes that the fuel system sending unit recall should also apply since his vehicle exhibits symptoms of that recall (recall# 97V194000).
- Hattiesburg, MS, USA
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Nar 02/25/2003. The consumer had the fuel sending fixed before a recall was issued. When the consumer called to inquire about reimbursement, he was told his vehicle was not included.
Consumer complained about fuel gauge and fuel tank problems. Fuel gauge indicated that tank was full, when in reality it had no gas. Also, there was recall 97V194000 concerning fuel tank. Manufacturer was contacted, and stated that there was no recall, and there was nothing they could do about it.
When the gas tank was filled to it's capacity, gas leaked from the top side of the tank and filled the nozzle connection to the tank. Daimler Chrysler refused responsibility.
Was driving on highway at 60 mph when vehicle cut out. Fuel guage read 1/4 tank, but vehicle would not restart. Vehicle was towed to dealer who said the fuel sending unit was bad. Although there was a recall for this type of failure, dealer said vehicles made in 8/96 were not covered under recall. Called Chrysler, but they would not pay for repairs.
The fuel gauge did not read the correct amount of fuel in tank. Which was due to a defective fuel sending unit on tank. Related recall 97V194002, however the vehicle identification number was not included.
Gas gauge didn't properly indicate vehicle's fuel level. Three dealers diagnosed defect as the fuel sending unit located within the fuel tank. Related recall 97V194000. Consumer's V.I.N. was not included.
When consumer fueled vehicle, the gauge reading indicated that truck had more fuel than it actually did. Related recall 97V194000 consumer's V.I.N. not included.
The gas gauge occasionally dropped to empty and the buzzer would sound, consumer took the vehicle to the dealer and was informed there was a recall, however vehicle was not included due to the VIN.
Fuel gauge misreads the amount of fuel in the vehicle. There is a recall on the fuel sending unit, however this vehicle is not affected due to the VIN.
This VIN# has not been included in the recall for this make, model & year. Dealer has had to replace unit at a cost of $288 but will not honor recall. I was advised to contact you and ask to have this VIN# included with recall. No safety defect listed.
A D V E R T I S E M E N T S
- Dearborn, MI, USA