This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on highway, Jeep stops! stopping at light, Jeep stops-will not start unless jump start, this goes on and on consistanly for 10 months, within those months I replaced:fuel pump(2's)(4 mufflers-gas keep leaking into muffler and blow up)(fortunate to be alive!)catalic converter, water pump, crank censor, map censor, oxygen censor, ignition rotor, distributor cap/magnet, engine tune-up, transmission tune-up, oil change, :any and everything, after about $2000 I was ready to call it quits, it all centered around the (((fuel pump))) I was stopped and told I had gas leaking out as I was driving, being light headed from fumes"?"
We have a used 1997 Jeep Grand Cherokee, which we have only owned it for about 5-6 months and we are having problems with the fuel system/pump. We notice a recall on 1997-2004 Jeep Grand Cherokee in Jan/Feb 2006 on the problem that we are having with the vehicle, but when we contact the Chrysler Corp. We were told that our particular vehicle wasn't part of the recall. On the page that I receive the info on the recall thru NHTSA.gov, it didn't specify which one, it just states 1997-2004, Jeep Grand Cherokee and Jeep Wrangler, so we need to make sure that Chrysler is not trying to take advantage of the situation and not repair the vehicle. How is it that our vehicle is having the same problem as the ones that is under the recall. I spoke with two representatives at Chrysler and I was told that the vehicle that we owned had a fuel pump replaced in 2000 and I'm not sure if that's true, because the recall wasn't until last year.
: the contact stated while driving at no particular speed, the vehicle lost power and stalled. The vehicle would immediately restart and operate normal. The vehicle was inspected by the dealer, they determined the cause of the problem was the fuel pump. There is a NHTSA recall, # 06E011000, regarding the fuel pump. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN. The vehicle is currently undergoing additional inspection before repairs are made.
Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. The dealer was unable to correct the problem the consumer was referring to. The consumer had a list of problems that needed to be corrected on the vehicle and they were: Rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot, emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. The consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls.
Fuel pump failure. Causes loss of power or stall out during acceleration for passing, or while climbing steep grades. Occurs after vehicle warm-up, with low fuel tank (less than half tank), and often while making a turn.
- Arnold, MD, USA
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After several months I have discovered that there were three (3) recalls for a defect fuel gauge/fuel pump. NHTSA campaign # 97V194000, NHTSA campaign # 97V194001 and NHTSA campaign # 97V194002. Chrysler claims that my vehicle was not included in the recall. I have a 1967 Jeep Grand Cherokee loredo. VIN #[xxx] repairs cost $641.56 I feel that this amount should be reimbursed to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Consumer states that fuel gauge was reading tank level incorrectly. Then one day while driving the fuel pump failed causing vehicle to stall. Ts consumer tried to start the vehicle, it spurted then died.
There was a problem with the fuel pump on the vehicle. Consumer paid for the labor to have vehicle fixed. After approximately 500 miles the vehicle would not re-start. The dealer replaced the fuel pump once more. 3 weeks later the fuel pump failed. Now there is a back order for the pump. Consumer would like a refund of monies paid.
Consumer stated the fuel gauge indicated more fuel than what was actually in the tank. Took to dealer and dealer stated the fuel sending unit was faulty. Nlm dealership replaced sending unit at no charge.
There was a sudden loss of power and engine shut down while the consumer was driving the vehicle, it was indicated that the fuel sendeing unit was defective, when gasoline was added, the vehicle started and ran well, the consumer says the failed part should be recalled.
There is a recall for fuel sending unit/ fuel pump manufactured in 1996 & 11/96...my vehicle was manufactured on 12/3/96, three days later than then cut off point for the recall...therefore I must pay for the repair myself...I think the recall cut off point should be expanded to cover all the defective units.
Vehicle not included in recall 97V194002. Fuel tank mounted fuel level sending accuracy can degrade over time, indicating more fuel in reserve than actually present.
Vehicle stalled due to running out of fuel while the fuel gauge showed 1/4 tank of fuel remaining. Manufacturer informed consumer his vehicle was not included in recalls 97V194000, 97V194001, or 97V194002 for fuel sending unit. Please provide any additional information/attachments.
While driving 70 mph vehicle suddenly stalled. Towed to dealer who noticed the vehicle was out of fuel, yet fuel gauge showed 1/2 a tank. Fuel sending unit needed to be replaced. There was recall 97V194002, but per Chrysler this vehicle was not affected due to VIN. The failed part was on order, and was not part of the recall. The sudden stalling of the vehicle makes driving it very dangerous.
The problems with the fuel pump and fuel tank sending unit started several months after the vehicle was purchased. The vehicle would stall and/or jerk on the highway as though it was running out of gas. We thought that we must have just purchased some bad gas (water in the gas tank) so we really did not think there was a real problem. Also, the distance til empty (dte) digital gauge has always fluctuated up and down with its readings. The problem was especially noted when the vehicle contained 1/4 or less tank of gas. Through research, we found that a fuel tank sending unit recall (#755) was issued for 1997 Jeep Grand Cherokee built through June 1, 1997. Our vehicle was built July 1997. Our vehicle, and probably many more 1997 vehicles, should have been included in the recall. At this point, we have no recourse adsent of a recall on our VIN number.
Fuel gauge reads a 25 to a half of tank; but, vehicle wiil run out of gas. Dealer said that vehicle was recalled under 97V194000 for the fuel level sending unit. But, problem is still not fixed.
Vehicle is experiencing the same defect as NHTSA recall id# 97V19400 - fuel tank mounted fuel level sending unitaccuracy had degraded over time which is indicating significantly more fuel reserve than is actually presented. Manfact. Has advised that this vehicle was not covered by recall due to VIN.
A D V E R T I S E M E N T S
- Kansas City, MO, USA