10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,001 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Grand Cherokee cooling system problems

cooling system problem

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1997 Jeep Grand Cherokee Owner Comments

problem #4

Apr 012002

Grand Cherokee

  • 100,003 miles

A D V E R T I S E M E N T S

1. came out of gear when in park and crashed sustaining $5000 dollars in damage. Had received a letter from daimler-Chrysler in 2002, however it was not dated stating the car could do this. No recalls were present at the time. They denied any problem when car crashed. Called an attorney who was a relative that told without a doubt (100%) the car would do this. He then called me back and stated he could not represent me because he represented daimler-Chrysler. He was hired by Chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. They realized what an outstanding attorney he was then hired him. Talk about family ethics. They finally installed the secondary detent system in 12/2008. I was told it was repaired. 2 the car is stalling at high speeds, during U turns, while at stop signs. It to dangerous to drive. Jeep keeps telling me they can not find anything on diagnostics. I was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. They have been rude, evasive and blaming me. After $500 there diagnostics showed nothing. It has been to 5 other mechanics and know one has been able to diagnose the problem. I now have a 1997 Grand Cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. It is worth your money to hire a lemon law attorney from the very beginning.

- Fresno, CA, USA

problem #3

Aug 162001

Grand Cherokee 4WD

  • miles
Water pump, radiator and heater hoses were leaking, dealer made repairs, and in doing so damaged transmission fluid lines, consumer informed dealer that they had damaged these lines, so dealer made repairs, however consumer states lines are still leaking, now dealer wants to charge him for the repairs, consumer feels since the dealer is the one who caused the damage in the first place, they should repair vehicle free of charge, consumer also states there is a humming noise in the engine compartment while driving 55-60mph.

- Scarsdale, NY, USA

problem #2

May 131999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
I have had the following failures: Fuel guage/ brakes (3) times/engine mount, and water pump, brought the vehicle in (5) times before they fixed the transmission, rear windshield wipers quit working, and then restarted. Also cd player died. Is this a lemon?

- Medford, MA, USA

problem #1

Mar 011999

Grand Cherokee

  • Automatic transmission
  • miles
When driving at any speed vehicle wouldn't shift properly from first to second gear, and was shifting very hard. Lock on the driver's side door isn't locking properly. Also, water pump was replaced/ driver's side window motor went out, and there was a leakage in the sun roof which caused water to leak into vehicle on driver's side.

- Young Town, OH, USA

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