This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Jeep Grand Cherokee. While driving approximately 45 mph on normal road conditions, the engine stalled intermittently. The vehicle restarted after several attempts and the engine and brake warning indicators illuminated on the instrument panel. The indicators remained lit until the engine was turned off. The vehicle was taken to an independent mechanic eight times, but the failure could not be duplicated. Recently, the dealer replaced the core wires, spark plugs, hoses, caps, and rotor distributor. The vehicle was also repaired according to NHTSA campaign id number 02V053000 (power train:automatic transmission;lever and linkage:floor shift). The failure mileage was 90,000 and current mileage was 103,000.
Paint on vehicle appears bubbly. Power windows stopped working-replaced motor rear end has noise like a roar-diagnosed with bad rear end transmission does not shift like it should-diagnosed as bad brakes growling-
When applying the brakes, a loud grinding noise can be heard. The dealer has attempted to repair the vehicle but has not found a remedy for this problem.
When the brakes were applied, the pedal went all the way to the floor, which resulted in no brakes, consequently the consumer had to crash into a house to get the vehicle to stop.
- Belvidere, IL, USA
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Consumer states his brake pads separated from the metal backing causiing rotor damage-which caused the auto to pull to the side each time he applied his brakes.
A D V E R T I S E M E N T S
- Fresno, CA, USA