This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Jeep Grand Cherokee. While having the vehicle inspected for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure), the technician noticed that the frame rail was completely corroded. The dealer refused to perform the recall repair. The contact believed this to be a major safety issue. The manufacturer was not notified. The approximate failure mileage was 145,000.
- Highland, MI, USA
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- Dixmont, ME, USA