10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
97,718 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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1997 Jeep Grand Cherokee Owner Comments

problem #3

Apr 012002

Grand Cherokee

  • 100,003 miles

A D V E R T I S E M E N T S

1. came out of gear when in park and crashed sustaining $5000 dollars in damage. Had received a letter from daimler-Chrysler in 2002, however it was not dated stating the car could do this. No recalls were present at the time. They denied any problem when car crashed. Called an attorney who was a relative that told without a doubt (100%) the car would do this. He then called me back and stated he could not represent me because he represented daimler-Chrysler. He was hired by Chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. They realized what an outstanding attorney he was then hired him. Talk about family ethics. They finally installed the secondary detent system in 12/2008. I was told it was repaired. 2 the car is stalling at high speeds, during U turns, while at stop signs. It to dangerous to drive. Jeep keeps telling me they can not find anything on diagnostics. I was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. They have been rude, evasive and blaming me. After $500 there diagnostics showed nothing. It has been to 5 other mechanics and know one has been able to diagnose the problem. I now have a 1997 Grand Cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. It is worth your money to hire a lemon law attorney from the very beginning.

- Fresno, CA, USA

problem #2

Sep 012005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 91,000 miles
I purchased a certified pre-owned 1997 Jeep Grand Cherokee from lansdale Chrysler Jeep in October of 2002. Within 1 week, the ABS light came on and I took it back to the dealer. They explained to me that the ABS unit had failed and would have to be replaced at a cost of over $1,000 dollars. I submitted a hand written complaint to them that the car was "certified" and nothing should fail within a week. The ABS was replaced without charge to me. Three years later the ABS unit has failed again! estimate charge for repair is $1,200 dollars. My research on the internet shows this to be a common problem from 1993-1998 Grand Cherokee's. the following website: Autos.msn.com cites this as a common problem for the ABS unit to fail. The dealer told me the ABS unit was out of warranty. How does a $1,000 part fail twice"!"

- Lansdale, PA, USA

problem #1

Dec 182003

Grand Cherokee 4WD 6-cyl

  • 102,150 miles
1997 Jeep Cherokee, which was part of gas tank recall in 1998 for failure of float in the gas tank, ran out of gas again on freeway, without any notice. Appears that the lifespan of the float replacement could now be over.

- San Francisco, CA, USA

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