This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that while driving at a low speed, the contact noticed that the gear lever shifted out of the drive position to the neutral position. In addition, the contact stated that the rear light sensor, windshield sensor and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. However, the failure recurred. The VIN was included in NHTSA campaign numbers: 02V053000 (power train) and 13V252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
Transfer case failed, bearings, chain, seals, and lubrication were replaced, eight months later seals failed causing transfer case to be replaced again, dealer stated mopar had no warranty so consumer would have to pay in full for repairs, consumer was told at time of first replacement that work would be guaranteed for twelve months. Consumer is requesting a refund for repair expenses.
1) differential ring & pinion gear failing. Causes significant pulsation/vibration, most severe at 50-70 mph. Has worsened over past month. Awaiting replacement (2) while accelerating, transmission shifts back and forth btwn 1st and 2nd 2-3 times times before finally settling into 2nd. (3) 4WD transfer case very hard to get into full time 4WD. Also, very hard to get out of any 4WD mode (back to 2wd). Indicator shows 2wd mode when truck still in 4-wd, requires violent reversing to get out of 4WD. (4) left rear door interior vinyl panel has come apart twice, repaired both times.
- Jax, FL, USA
Search CarComplaints.com for these popular complaint phrases...
Vehicle when put in 4-wheel drive, it is hard to get into gear, problem is intermittent, vehicle makes a big thump noise and jerks, sometimes gets stuck, dealer contacted, and cannot duplicate the problem, adjustments were made and problem still exists. Provide further information.
Vehicle has excessive and violant vibrations at 65-70 mph, loud roaring noise. Two Chrysler 5 star dealership has serviced vehicle on numerous occasions including a factory zone rep analysis. Currently the vehicle has been serviced with a new gear shift differential, transfer case and drive shaft, 4 new tires and shocks with no improvements resulting in $3000 in service cost. No resolution.... vehicle is extremely dangerous with extreme violant shaking. Chrysler is contending that the vehicle has high mileage and is not under manufacture warranty and is not liable. I have researched other similar conditions with the same consumer complaints. Many were accident related.
Both front brake rotors warped. In addition, transmission failed 3 times; engine head cylinder had eight misfires; power seats fold down into back seat; defective transfer case and air conditioning switch failed.
A D V E R T I S E M E N T S
- Santa Barbara, CA, USA