This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I put the vehicle in park, stepped out of the car, turned around and glanced at the car, and saw that it was rolling backwards down the street. I ran to jump into the car, landed chest first on the driver seat, with my legs dangling out the door. I saw that the vehicle was in reverse, rather than park, as I had left it. I threw the car into park. It kept rolling, picking up speed and forcing my body to begin slipping out the door. I reached for the foot brake, couldn't reach it, and fell out the door. The vehicle's wheels rolled 12 inches from my head. I jumped up and watched the vehicle crash into a neighbor's garage and stop. I don't know the dollar cost damage to the garage.
While driving on freeway and going up hill there is a hesitation coming from engine. Dealer has been contacted. Consumer states the transfer case is binding on turns and the gears tend to click when driving over 70 mph.
The transmission was rebuilt in Jan.2001. On May 4th, 2001 I took vechile to amocco transmission to get a diagnostic of the transmission. Was told there was a problem, since my vechicle was still under warranty, was told to take back to dealer. Jerry's linclon-Jeep dealer had my vechilce for two weeks and said nothing was wrong with the transmission, I gave them amocco's diagnotic report. On 5/20/01 I was driving on rt 81 South -va, when I put my Jeep in to 4 wheel drive, it started to burn, called 911 and told to get out of vechicle. The Jeep then proceeded to catch on fire. The woddstock, va fir department put out fire. It was towed to the woodstock garage(Jeep dealer). It is estimated to have about $7500 worth of damage. I was told by my insurance company it might be totaled..
The transmission problem may have existed when we purchased car. But being that it was new to us, we did not know the difference between a good or bad transmission. I did at first say something to the dealership about the transmission, but they said it was fine that this is how it normally is. But the same issue that I have felt since day number one of our purchase is exactly what is wrong with it today. I have also found out from several different transmission specialists that chrylser Jeep have an inherent problem with their transmissions. They all fail for the same exact reasons. It is apparently an inherent defect in the transmission.
This vehicle has cost us over $3,000 in the first 1 year and half we have owned it. I have never owned a vehicle with this little of mileage and had everything go up. We feel this auto is a total lemon and people should be made aware of the problems of this particular vehicle. We have never towed anything nor had it on anything other surface other than a paved road. I'm not sure what if anything you can do for us, but letting the NHTSA know about this vehicle is some reassurance. What really upsets me is that we bought this vehicle from a supposed reputable dealer. Thank you for your time. I'd appreciate any information you can provide me on this particular vehicle as far as any other owner complaints etc. Thank you for your time and attention to this matter. No safety defect listed within summary.
Transmission had to be rebuilt due to internal failure. Vehicle would not shift causing hazard while driving. Technician indicated that transmission was automobilt unit and not suitable for use in SUV for towing as indicated by the manufacturer in the operating instructions. Not covered under warranty.
Transmission keeps slipping out of gear into lower gear, causing vehicle to slowdown unexpectedly. Consumer must pull over and change gear. Dealer cannot duplicate the defect.
Purchased vehicle from mccune Chrysler-Plymouth-Jeep as a previosly owned vehicle that just finished a lease. On 02/08/2000, while driving home from bowling, the transmission would not upshift causing the engine rpms to climb to 4-5,000 RPM's (continued home, 7 miles). Wife next day 02/09/2000, took kids to school and on the freeway to her mom's house ( a distance of only 5 miles), transmission failed to stay engaged, she crept home at about 5-15 mph. This transmission was serviced every 12-18,000 miles. The last service done was at 70,150 miles, (atf+3, filter&gasket)failure happened at 77,740 miles, I was stunned! I called mccune and asked if there was a recall and if there was anything that they can do, I was given an estimate of $2,200+, and was told there was no recall. I took the Jeep down to a local transmission shop (coronas transmission) and was told that the transmission was "burnt up". went to get a second opinion at aamco, given estimate of $1800+. I was so disappointed that a "top-of-the-line Jeep Grand Cherokee limited 4X4" failed to perform at such a low mileage. In my disheartened state, on 02/11/2000 I traded my pride and joy (took a heavy loss) for a Ford Expedition XLT. As much as I loved my Jeep's styling, performance and luxury, I will never buy another.
1) differential ring & pinion gear failing. Causes significant pulsation/vibration, most severe at 50-70 mph. Has worsened over past month. Awaiting replacement (2) while accelerating, transmission shifts back and forth btwn 1st and 2nd 2-3 times times before finally settling into 2nd. (3) 4WD transfer case very hard to get into full time 4WD. Also, very hard to get out of any 4WD mode (back to 2wd). Indicator shows 2wd mode when truck still in 4-wd, requires violent reversing to get out of 4WD. (4) left rear door interior vinyl panel has come apart twice, repaired both times.
Transmission experienced surge on several occasions. However, there was a service bulletin for the 94 & 95 vehicles indicating a spring body was faulty for some automatic transmission. Transmission may have failed due to the same failure as the 94 & 95 service bulletin.
Vehicle was in "park" w/engine running. Engine engaged itself in "reverse" on flat drive, went 122' smashed into a tree, continued 22' rear end of vehicle lodged itself on wooden deck of building with trail hitch, then went forward 100' feet knocking down two 5-6" diameter trees before coming to a stop. Vehicle had to be taken out of "park" to remove off of trees.
Cold transmission will not shift from 2nd gear to 3rd. Transmission slips out of gear, causing loss of power. Dealer recommends new transmission. Not covered under warranty.
A D V E R T I S E M E N T S
- Austin, TX, USA