This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was informed that the responsibility was on the consumer and the call was disconnected. The contact had not experienced a failure. Parts distribution disconnect.
Experienced death wobble on freeway at 45-55 and to regain control have T0 apply brakes and almost come to a dead stop. Six months after, the steering housing cracked found two out of the three bolts had snaped the bolt closest to the firewall had the broken casting still tourqe to the frame. I lost the steering on a turn in a 15 mph zone
I had my power steering bracket break into 3 pieces, causing me to go through 2 pulleys and 4 serpentine belts before figuring out the problem. I have also experienced the "death wobble" a few times at speeds between 40-50 mph. It is very disturbing and scary and forced me off the road. I have to slow down immediately to get it to stop.
Family ownership since new. Recently started experiencing the "death wobble." Jeep traveling on a high speed (above 60) road starts to shake uncontrollably and is difficult/impossible to steer or maneuver. Jeep feels like it is going to fall apart. Happens without warning. Have to stop or significantly slow down before shaking stops. This is the third time in the past six months.
The contact owns a 1996 Jeep Grand Cherokee. While driving approximately 50 mph, the vehicle shook uncontrollably. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 450,000. Updated 12/01/16
- Decatur, GA, USA
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Driving at nearly 45-50 mph, the entire front end began to shake violently until I slowed to a near stop. The steering wheel bounced back and forth more and more until I was going about 15-20 mph. I was not in the process of turning nor had I just completed a turn. There were no bumps to mention either.
I experienced a "death wobble" in my 1996 Jeep Grand Cherokee. It was so bad that it broke the gears in the steering box and made me lose the steering control while driving. Had to have the steering box replaced 3 times because of the wobble occurring multiple times. Have replaced all recommended parts and everything looks and feels tight in regards to the steering and suspension. The problem is continuing to happen.
While driving vehicle at approximately 40 to 45 mph, hit a small pot hole in road with right tire. Front end of vehicle began to shake violently with front end wobbling and steering wheel shaking badly. It seemed like the vehicle was about to fall apart. By slowing down significantly, it stopped the situation from occurring. It was quite jarring and very disturbing. Did some investigation and found this is known as the "Jeep death wobble". quite concerned about this occurrence.
While driving on smooth pavement the vehicle has a very violent shake, consumer states pulled over and shut off engine, then restarted. Cause is unknown.
Consumer was traveling about 20mph on a side street and heard a metal noise. Then, power steering went out. Dealership was aware of problem. Consumer was unable to steer, consumre was told by dealer that this type of vehicle where the brackets bolts fall out are common.
Consumer was pulling out at 30-35mph and steered to the right. Tires went into a ditch off the road & vehicle flipped 2 times, ending on right side up, perpendicular to the road. Consumer would be calling the manufacturer.
Vehicle has excessive and violant vibrations at 65-70 mph, loud roaring noise. Two Chrysler 5 star dealership has serviced vehicle on numerous occasions including a factory zone rep analysis. Currently the vehicle has been serviced with a new gear shift differential, transfer case and drive shaft, 4 new tires and shocks with no improvements resulting in $3000 in service cost. No resolution.... vehicle is extremely dangerous with extreme violant shaking. Chrysler is contending that the vehicle has high mileage and is not under manufacture warranty and is not liable. I have researched other similar conditions with the same consumer complaints. Many were accident related.
When turning the wheel left or right there is a grinding noise toward the front underbody. Taken to dealership 3 to 4 times for this problem. The last time, the dealership replaced the drivetrain, front axle and brakes. Consumer still experiencing a minor problem.
Dealer has looked at the vehicle, and found no problems, however, it still doesn't work correctly. As well, the passenger front door panel came a part, the tail pipe rattles, the front right shock bushing failed, the panic alarm sometimes will not disenguage, there is a vibration at 55mph, the front left speaker has come loose and makes a rattle, the cruise control over/under accels/decels, and the headlights will sometimes stay on after you turn them off.
A D V E R T I S E M E N T S
- Breckenridge, CO, USA