This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that his vehicle stalls for no reason. The failure occurs in traffic on occasion and takes a couple of minutes before restarting. The failure occurs while driving at low speeds or up to 50 mph. The vehicle was taken to the dealer, but they were unaware of the stalling issue. After the contact complained numerous times, the dealer replaced the coil and charged the contact $300. The dealer will not allow the contact to return because the failure still persists. The manufacturer stated that they do not get involved with individual dealers. The VIN was unknown. The failure mileage was 125,000.
The contact owns a 1996 Jeep Grand Cherokee. While driving 30 mph, the vehicle stalled without warning. The vehicle was able to be restarted, but stalled again a few miles down the road. The failure occurred three previous times. A local mechanic was unable to identify the cause of the failures. The vehicle is currently at the dealer. The VIN was unknown. The failure mileage was 200,003.
Apparently some failure occured with the Jeep that caused smoke to enter through the ventilation system. The compartment filled with smoke. The smoke had an arroma of electricity. Everything that consumer had running such as the blower motor/ac were turned off. Mrconsumer feels the vehicle design allowed debris to enter the air conditioning air box and come into contact with the blower resistor. This caused the debris to ignite form the heat source, also the engine gasket was leaking oil.
Exited off freeway, slowed down to merge into traffic. Went over a manhole cover (not a big bump, normal manhole cover) heard noise like the tires picked up a stone. Drove 1/2 block and heard a rubbing noise, decided to take vehicle to dealer since it was only a couple of blocks away. Dealer said that the bolts on the right side motor mounts sheared off and motor was hanging. Dealer said that this is not covered by mfg and that it was considered normal wear. I feel this is a safety problem, I have never had a motor mount break and leave an engine hanging, I have never had a motor mount break at 47,000 miles. Vehicle has never been taken off road, has never been driven on gravel - it is a very pampered Jeep! is there any recall or safety regulations on something like this?
- W Des Moines, IA, USA
Search CarComplaints.com for these popular complaint phrases...
Pulling out from a parking lot, vehicle had no steering and no power. Driver heard a big bang and the tensioner fell out of the engine. The Cherokee is being held at dealership.
Both front brake rotors warped. In addition, transmission failed 3 times; engine head cylinder had eight misfires; power seats fold down into back seat; defective transfer case and air conditioning switch failed.
Mounting bolts that hold motor in engine sheared off onto ground, causing motor to drop, only indication was loud noise, bolts were not properly tightened, dealer replaced bolts.
A D V E R T I S E M E N T S
- Carson City , NV, USA