This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months prior to contacting the dealer. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure...updated 06/09/14 updated 06/16/2014
Car would not stay started, mechanic replaced fuel tank and pump, due to admition of Jeep's faulty fuel tanks in '96 Jeep. This has occurred 2 more times withing 1 month since first occurrance. All three times, tank and pump were replaced with no better outcome. Jeep says this is not a safety hazard!!! I believe it is, I was driving and the car just quit, I had to figure some way to avoid getting hit on the busy 2 lane 55 mile an hour road I was on. If they are going to admit to a problem, then they should fix and pay for the mistake! nlm
Vehicle shut down without prior warning steering wheel locked up. Back wheel bearing were still rubbiing, and headlights go on and off. Dealership is aware of problems.
While driving on freeway and going up hill there is a hesitation coming from engine. Dealer has been contacted. Consumer states the transfer case is binding on turns and the gears tend to click when driving over 70 mph.
Intermittently when brakes are applied vehicle revs to a high RPM. Also, while making a turn, vehicle will stall out and die. Dealer has inspected vehicle several times, and has not been able to correct problem. There was a crack in the bracket for the power steering pump which disabled the fan belt. Consumer states vehicle has experienced electrical problems.
Vehicle sometimes won't start, and sometimes it will start. Took vehicle to mechanic, and they couldn't find cause of problem. Took to another mechanic and he changed ignition wires, but problem still exists.
I sent a detailed letter to daimler Chrysler after being refused by dealer. They only refunded my money for the cost of the front rotors. They would not reimburse me for the labor charges. I can't understand how they can do that when I had them replaced before the recall. That should show there is a problem. I wrote about all my problems with this "lemon" but I could not claim it was a lemon because I was leasing it at the time and in pa, a vehicle can only be declared a "lemon" when it is purchased, not leased. Very dissatisfied with daimler/Chrysler because they simply washed their hands of the entire problem. I have other problems to report, along with the receipts to prove they were investigated but nothing was ever done to correct the problems. Please contact me to forward all receipts proving complaints before warranty expired. Thank you
While driving about 35 mph the engine will stall without a warning. Consumer had to pull to the side, then tried to restart engine, but it did not start.
Multiple rear axle problems, each diagnosed by owner prior to failure. (the dealer didn't want to admit there was a problem) this vehicle has averaged one new rear axle every year, including this year which I am waiting on parts. The engine's faulty mass airflow sensor quit operation while driving down the rocky mountains on some switchback roads. The engine abrubtly quit running, causing the vehicle to loose steering and braking control. Only quick thinking by using the parking brake saved the four people in the vehicle from eminent death. The engine reluctantly restarted after a few seconds and we continued down the mountains. However, a few minutes later the engine died without warning for a second time and we were forced to hold the Jeep on the mountainside with the parking brake engaged. I can't believe no one has died from this vehicle! this situation has occured on two separate trips, approximately one year apart, after reprogramming the engine management computer, and replacing the mass airflow sensor and remapping the engine management computer for a second time. For the first two years I owned this vehicle, it was in the shop over 36 times for warranty related repairs. What a piece of junk!( dot number: Tire size: P225/65R16 )
When driving the truck anywhere the truck just cuts off without any warning. Sometime the truck would start back up, and sometimes it has to be towed to a mechanic.
A D V E R T I S E M E N T S
- Richmond, VA, USA