This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Owner of 1996 Jeep Cherokee - problems with transfer case began in 1998-1999, at 50, 000 miles. Transfer case has been replaced and rebuilt on 3 occasions. Feb 25, 2003 took vehicle to dealership - same problem, need to replace transfer case again. Have been advised that once our warranty expires, they will not warranty the transfer case replacement. Will be happy to provide details and records of over 17 repairs to this vehicle. After second transfer case replacement contacted Chrysler because we felt this was a defective part. Each time it is replaced or repaired, the repair does not last. Daimler Chrysler representative refused to meet with us to review problems.
1996 Jeep Grand Cherokee has failure in transfer case. This is evidently a consistent problem with this vehicle. No evidence of recall. Total cost to repair is approximately $1100. The vehicle would not shift out of 4 wheel drive.
A D V E R T I S E M E N T S
- Winston-Salem, NC, USA