This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle vibration and load roaring noise reported 3 times to dealership. Driveshaft was ordered but the parts were on back-order. We were told the vehicle was safe to drive, but the driveshaft vibration caused the transfer case to blow apart on the interstate at 70mph. This nearly cased the vehicle to go out of control. Dealership then said the failure was due to vehicle abuse, but we had an independent mechanic and our auto insuance claims adjuster certify that the transfer case failure was due to the excessive vibration of the drive shaft. The bottom line: Dealership knew we were driving an un-safe vehicle and tried to cover their error by accusing the customer of vehicle abuse.
Vehicle has excessive and violant vibrations at 65-70 mph, loud roaring noise. Two Chrysler 5 star dealership has serviced vehicle on numerous occasions including a factory zone rep analysis. Currently the vehicle has been serviced with a new gear shift differential, transfer case and drive shaft, 4 new tires and shocks with no improvements resulting in $3000 in service cost. No resolution.... vehicle is extremely dangerous with extreme violant shaking. Chrysler is contending that the vehicle has high mileage and is not under manufacture warranty and is not liable. I have researched other similar conditions with the same consumer complaints. Many were accident related.
When turning the wheel left or right there is a grinding noise toward the front underbody. Taken to dealership 3 to 4 times for this problem. The last time, the dealership replaced the drivetrain, front axle and brakes. Consumer still experiencing a minor problem.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA