This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Jeep Grand Cherokee. While driving approximately 50 mph, the vehicle shook uncontrollably. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 450,000. Updated 12/01/16
The contact owns a 1996 Jeep Grand Cherokee. While having the vehicle serviced by an independent mechanic, the technician notified the contact that the frame was exhibiting rust. The independent mechanic confirmed that there was rust on the frame and stated that it needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 174,000.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Djr
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced any failure.
- Wake Forest, NC, USA
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The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact stated that the part needed was unavailable to perform the remedy. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. The VIN was unavailable. Updated 8/19/14 updated 08/28/2014
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Dr updated 9/3/14 updated 0910/2014
The contact owns a 1996 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact was unable to have the vehicle repaired under the recall because the part was unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months prior to contacting the dealer. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure...updated 06/09/14 updated 06/16/2014
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notice a year ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The contact received a recall notice associated with NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the part needed to service the vehicle was unavailable. The manufacturer was notified and they stated NHTSA had not approved the remedy part to perform the repair which contributed to the delay. There are no failures at this time.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer advised that part was not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the required part was unavailable to perform the repair. The manufacturer was notified and was unable to provide an expected date for the remedy part. The contact had not experienced a failure.
Paint is fading and has started peeling, also chips very easily. Exhaust manifold is also cracked. The paint problem has been steadily getting worse since I first noticed it approx. (2) years ago. The vehicle was still loud after the muffler was changed, dealer diagnosed a cracked exhaust muffler. I contacted Chrysler who would not stand behind the factory problems. They stated the vehicle was to old and had to many miles on it.
A D V E R T I S E M E N T S
- Decatur, GA, USA